HBR's 10 Must Reads on Managing Across Cultures (with featured article "Cultural Intelligence" by P. Christopher Earley and Elaine Mosakowski). Harvard Business Review
HBR’s 10 Must Reads series is the definitive collection of ideas and best practices for aspiring and experienced leaders alike. These books offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager.
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HBR’s 10 Must Reads on Change Management
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HBR’s 10 Must Reads on Leadership
HBR’s 10 Must Reads on Making Smart Decisions
HBR’s 10 Must Reads on Managing Across Cultures
HBR’s 10 Must Reads on Managing People
HBR’s 10 Must Reads on Managing Yourself
HBR’s 10 Must Reads on Strategic Marketing
HBR’s 10 Must Reads on Strategy
HBR’s 10 Must Reads: The Essentials
On Managing Across Cultures
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First eBook Edition: May 2016
ISBN: 978-1-63369-162-9
eISBN: 978-1-63369-163-6
Contents
Cultural Intelligence
by P. Christopher Earley and Elaine Mosakowski
Managing Multicultural Teams
by Jeanne Brett, Kristin Behfar, and Mary C. Kern
L’Oréal Masters Multiculturalism
by Hae-Jung Hong and Yves L. Doz
Making Differences Matter: A New Paradigm for Managing Diversity
by David A. Thomas and Robin J. Ely
Navigating the Cultural Minefield
by Erin Meyer
Values in Tension: Ethics Away from Home
by Thomas Donaldson
Global Business Speaks English
by Tsedal Neeley
10 Rules for Managing Global Innovation
by Keeley Wilson and Yves L. Doz
Lost in Translation
by Fons Trompenaars and Peter Woolliams
The Right Way to Manage Expats
by J. Stewart Black and Hal B. Gregersen
About the Contributors
Index
by P. Christopher Earley and Elaine Mosakowski
YOU SEE THEM AT INTERNATIONAL airports like Heathrow: posters advertising the global bank HSBC that show a grasshopper and the message “USA—Pest. China—Pet. Northern Thailand—Appetizer.”
Taxonomists pinned down the scientific definition of the family Acrididae more than two centuries ago. But culture is so powerful it can affect how even a lowly insect is perceived. So it should come as no surprise that the human actions, gestures, and speech patterns a person encounters in a foreign business setting are subject to an even wider range of interpretations, including ones that can make