Physician Leadership. Karen J. Nichols
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Table of Contents
1 Cover
5 Foreword
6 Introduction: Best Practice in Medicine and Leadership Are Not Always the Same Chapter Overview Resources
7 Chapter ONE: Know Yourself ! Why Does That Matter? Takeaways for the Wise Physician Leader Questions Appendix: Reflection Exercise Resources
8 Chapter TWO: Communication Principles of Communication Appreciative Inquiry Takeaways for the Wise Physician Leader Scenarios Questions Resources
9 Chapter THREE: Techniques of Communication Three Techniques of Communication Words and Word Pairs: What to Use, What to Avoid Takeaways for the Wise Physician Leader Scenarios and Questions Resources
10 Chapter FOUR: Perspective Myths and Biases, Heuristics, and Assumptions/Fallacies Culture and Perspective Back to My Patient Takeaways for the Wise Physician Leader Scenarios and Questions Resources
11 Chapter FIVE: Decision‐Making That Works Decision‐Making Steps Process and Content Decision‐Making Process Structure How I Used This Analysis Approach to Make a Major Life Decision Decision Analysis Matrix Burn Rate The Problem You Dread – Or, Never Let a Crisis Go to Waste The Crisis Approaches! Takeaways for the Wise Physician Leader Scenarios and Questions Resources
12 Chapter SIX: Decision‐Making That Doesn't Work, and Why Unintended Consequences Takeaways for the Wise Physician Leader Scenarios and Questions Resources
13 Chapter SEVEN: Character andEthics Right vs. Right The Platinum Rule: Expressing Integrity The Importance of Loving What You Do Takeaways for the Wise Physician Leader Scenarios and Questions Resources
14 Chapter EIGHT: Relationships and Team Building Approach to Building Relationships Emotional Intelligence Team‐Building Approach Emotional Proprioception Special Relationships You Need to Cultivate Takeaways for the Wise Physician Leader Scenarios and Questions Resources
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Chapter NINE: Principles of Negotiations
Amygdala Hijack
Negotiation Steps
BATNA
Takeaways for the Wise