Сила в доверии. Как создать и не потерять один из самых важных нематериальных активов компании. Сандра Сачер

Сила в доверии. Как создать и не потерять один из самых важных нематериальных активов компании - Сандра Сачер


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Capital Have an Economic Payoff? A Cross-Country Investigation,” Quarterly Journal of Economics 112, no. 4 (1997): 1251–1288, www.jstor.org/stable/2951271.

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      Tony Simons, “The High Cost of Lost Trust,” Harvard Business Review, September 2002, https://hbr.org/2002/09/the-high-cost-of-lost-trust.

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      Dirks, “Trust in Leadership,” 21.

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      Edelman, “2018 Edelman Trust Barometer,” accessed July 16, 2018, www.edelman.com/sites/g/files/aatuss191/files/2018-10/2018_Edelman_Trust_Barometer_Global_Report_FEB.pdf.

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      Edelman, “2020 Edelman Trust Barometer,” accessed July 18, 2020, www.edelman.com/sites/g/files/aatuss191/files/2020-01/2020%20Edelman%20Trust%20Barometer%20Global%20Report.pdf, 22.

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      Edelman, “2020 Trust Barometer,” 7.

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      Edelman, “2020 Trust Barometer,” 12.

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      PricewaterhouseCoopers, “20th CEO Survey,” accessed July 16, 2018, www.pwc.com/gx/en/ceo-survey/2017/pwc-ceo-survey-report-2017.pdf.

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      Никколо Макиавелли (1469–1527) – итальянский дипломат, писатель, философ и историк. Наиболее известен своим политическим трактатом «Государь», в котором широко советовал недобросовестные действия, с которыми стал впоследствии ассоциироваться. Прим. ред.

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      Niccolò Machiavelli, “Cruelty and Compassion; and Whether It Is Better to Be Loved or Feared, or the Reverse,” in The Prince, 53–56 (New York: Penguin Classics, 1999).

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      Machiavelli, “Cruelty and Compassion,” 54.

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      Jason A. Colquitt and Jessica B. Rodell, “Justice, Trust, and Trustworthiness: A Longitudinal Analysis Integrating Three Theoretical Perspectives,” Academy of Management Journal 54, no. 6 (2011): 1183.

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      Здесь и далее: название социальной сети, принадлежащей Meta Platforms Inc., признанной экстремистской организацией на территории РФ.

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