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1
A. D. Chandler, Jr., The Visible Hand: The Managerial Revolution in American Business (Cambridge, MA: Harvard University Press, 1977); and T. H. Johnson and R. S. Kaplan, Relevance Lost: The Rise and Fall of Management Accounting (Cambridge, MA: Harvard Business School Press, 1987).
2
“U.S. Manufacturing: Output vs. Jobs, January 1972 to August 2010,” BLS and Fed Reserve graphic, in Fran Smith, “Job Losses and Productivity Gains,” OpenMarket.org, October 5, 2010, www.openmarket.org/2010/10/05/job-losses-and-productivity-gains.
3
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A. D. Chandler, Jr.,
2
“U.S. Manufacturing: Output vs. Jobs, January 1972 to August 2010,” BLS and Fed Reserve graphic, in Fran Smith, “Job Losses and Productivity Gains,” OpenMarket.org, October 5, 2010, www.openmarket.org/2010/10/05/job-losses-and-productivity-gains.
3
Global Workplace Analytics, www.globalworkplaceanalytics.com (accessed January 4, 2014).
4
Deloitte, from “Exponential Technologies to Exponential Innovation,” Report 2 of the 2013 Shift Index Series.