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Название: Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
Автор: Kelly McDonald
Серия:
Жанр: Маркетинг, PR, реклама
Название: How to Work With and Lead People Not Like You. Practical Solutions for Today's Diverse Workplace
Жанр: Зарубежная деловая литература