Blind Spot. Nathan Shedroff
Blind Spot
Год выпуска: 0
Автор произведения: Nathan Shedroff
Жанр: Управление, подбор персонала
Издательство: Ingram
isbn: 9781933820569
Краткое описание:
Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.