Dealing with Difficult People. David Brown
Dealing with Difficult People
Год выпуска: 0
Автор произведения: David Brown
Жанр: Зарубежная деловая литература
Издательство: HarperCollins
isbn: 9780007360390
Краткое описание:
The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like