Business Process Management and the Balanced Scorecard. Группа авторов
Business Process Management and the Balanced Scorecard
Год выпуска: 0
Автор произведения: Группа авторов
Жанр: Управление, подбор персонала
Издательство: John Wiley & Sons Limited
isbn: 9780470102145
Краткое описание:
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.