Controlling the Costs of Conflict. Karl Slaikeu A.
Controlling the Costs of Conflict
Год выпуска: 0
Автор произведения: Karl Slaikeu A.
Жанр: Управление, подбор персонала
Издательство: John Wiley & Sons Limited
isbn: 9781118502778
Краткое описание:
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.