Making Hostile Words Harmless. Группа авторов
Making Hostile Words Harmless
Год выпуска: 0
Автор произведения: Группа авторов
Жанр: Общая психология
Издательство: John Wiley & Sons Limited
isbn: 9780470292570
Краткое описание:
Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.