The Elephant and the Mouse. Laura A. Liswood

The Elephant and the Mouse - Laura A. Liswood


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full diversity, equity, inclusion, and social justice. It now must be a core tenet of how leaders behave and how they are measured. Diversity, equity, and inclusion can no longer be seen as “nice to have” but are essential to high‐functioning, successful organizations. A parallel example, given to me by Mason Donovan and Mark Kaplan of the Dagoba Group, might be when a company realizes that “safety first” requires a full reorientation of how it operates and how everyone is responsible for that safety goal.

      The Loudest Duck also outlined the many diversities we find in the workplace, not simply the legally covered or generally assumed ones such as gender, race, ethnicity, nationality, sexual orientation, disability, religion, or age. Diversity is about like to like and like to not like. We discover that there are many ways we separate ourselves from others. In that separation comes a propensity to bond and take seriously those who are like us and to distance ourselves or find reasons to dismiss others who are unlike us, as well as their ideas and even their essential personhood.

      There are the smokers and the nonsmokers, introverts and extroverts, tall and short people, folks who are standard weight and those who are nonstandard weight. Introverts think that extroverts talk too much and extroverts think that introverts have nothing to say. There are the Manchester United football fans and the Arsenal fans, both equally passionate and, in their own minds, quite discerning. Parents and non‐parents often live in different worlds from each other, and so too do those who have varying speaking styles.

      The military has a convenient phrase: “Large and in charge.” We have an image of what a leader looks like. If you fit that image, you have a lot of tailwinds going for you. People will assume you are competent until you prove you are not. If you are shorter than 6 feet tall, you are not going to get that easy advantage. You might be assumed to be incompetent until you prove you are competent. Tall people are more likely to be pushing an open door. Short people find themselves having to demonstrate their abilities more often and more consistently with a different measuring stick.

      How and where we form beliefs about other people was also explored in The Loudest Duck. All of the ways we learn about people, I called Grandma (society). Thus, we are all diverse and we all unconsciously bring our Grandmas to work with us.

      We learn in myriad ways. Our parents teach us, peers put pressure on us, our everyday experiences in life shape us, religion sends messages to us, and the media, TV, film, and social media are playing a bigger and bigger role in how we learn about others. And all those fairy tales, fables, and myths? Those are strong molders of the archetypes we have of others.

      These myths find their way into movies and television. I once read a review of a forgotten, money‐losing 2005 movie called Sahara, directed by Breck Eisner and starring Matthew McConaughey as “an aquatic treasure hunter who halts a worldwide plague, defeats the evil dictator of Mali, locates a fortune in gold and rolls around a pristine beach in the arms of a scientist played by Penelope Cruz.” (At least the woman has a career!)

      An equally strong mirror myth is the rescue or rescue me myth. The classic is Cinderella, who is rescued from the evil stepmother by the prince, or Sleeping Beauty who, after lying on a table for 100 years, is awakened by the prince with a (nonconsensual) kiss.

      Much has changed and yet progress has not been as manifest in the diversity world as it should be, given all of the noise made and efforts that organizations have tried. Diversity has now expanded to diversity, equity, and inclusion, commonly referred to as DEI. It also embraces social justice in its broadened aperture. I have no doubt that 10 years from now there will be further expansion of our understanding and embrace of these concepts.

      Unconscious bias training has been seen as an essential part of changing people's mindsets about what views they harbor about others who are different than they are. In my perspective, unconscious bias training has been a ground‐shifting exercise, but has not completed the effort. This training must be added onto with actual practical tools for behavior change, for means to de‐bias both thinking and processes. Awareness does not necessarily lead to shifts in our behaviors.

      After this journey, having met all 15 of the women presidents and prime ministers of the time period between 1993 and 1996, I co‐founded the Council of Women World Leaders, which was originally located at the John F. Kennedy School of Government at Harvard University. Every day on my way to the office I would walk by a park dedicated to JFK, where a memorial features a quote etched in stone from Kennedy's 1961 farewell speech to Massachusetts:

      When at some future date the high court of history sits in judgment of each one of us, our success or failure in whatever office you hold, will be measured by the answers to four questions:

       Were we truly men of courage…?

       Were we truly men of dedication…?

       Were we truly men of integrity…?

       Were


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