Navigate the Swirl. Richard Hawkes
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Table of Contents
1 Cover
5 Foreword The Framework of Transformation An Organization-Wide Approach How We're Transforming Growth River's Valuable Contribution
7 A Note to the Reader: How to Use This Book
9 PART 1: Framing the Conversation CHAPTER 1: Understanding Organizations Leading Social Systems versus Leading Mechanical Systems The Art of Alignment CHAPTER 2: Understanding Businesses The Importance of Visualizing Shared Work The Business Triangle The Engine of a Business Note CHAPTER 3: Understanding Growth Growth Moves Through Stages Growth Happens in Three Domains What Limits Growth? Understanding Constraints Two Types of Performance Improvement: Horizontal and Vertical Note
10 PART 2: The Evolution of an Enterprise CHAPTER 4: The Four Stages of Enterprise Evolution Stages of How, Not What CHAPTER 5: A Business Is Born CHAPTER 6: A Leader Steps Up Avoiding Stage 2 Bottlenecks CHAPTER 7: A 5:30 Wake-Up Call “To Win We Had to Change” Bureaucracy Is Not the Answer Notes CHAPTER 8: A Complete System of Roles A Matrix Structure The Changing Role of the CEO: From Executive Leader to Enterprise Architect Straightening the Spaghetti Why Roles Matter Architecting a Complete System of Capabilities and Roles Unleashing Strategic Intelligence Notes CHAPTER 9: Leveraging Creative Tension A Complete System of Roles Leverages Creative Tension The Natural Creative Tension in Business Triangles Depersonalizing Conflict The Natural Creative Tension in Enterprises Leading Through Creative Tensions Banish the Scourge of Functionitis A North Star for Resolving Creative Tensions CHAPTER 10: High-Performing Teams Teams at Work Understanding Teams The Building Blocks of High-Performing Teams Shared Language Secret Agents of Transformation Notes CHAPTER 11: Toward a Flat, Agile Organization Enterprise Evolution Shouldn't Be Rushed
11 PART 3: The Seven Crucial Conversations CHAPTER 12: Organizations Evolve at the Speed of Conversation Setting the Stage for the Seven Crucial Conversations CHAPTER 13: Conversation 1: Activating Purpose Effective Decision-Making The Law of the Lid Note CHAPTER 14: Conversation 2: Driving Focus A Shared Transformational Journey