Inflection Points. Matt Spielman

Inflection Points - Matt Spielman


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a way that I could pursue my interests and passions, completely unfettered. I've synthesized my own lessons to create a simple and practical, yet powerful, system that anyone can tailor to his or her own needs. This book will save you years of wandering and misplaced effort. It may also prevent a fair share of pain. Know that it really is possible to live the life you've always imagined, one based on the activities and values that enthuse and engage you. Otherwise, you're just circling the vast cosmic highway, with no idea where you are and no clue as to where you'll end up.

      Preserving Your Culture as You Grow

      You could call it the “last mile” challenge. How do you deliver the same level of care for new customers or clients, when the people who are actually in contact with those customers are new to the company? They may have never even met the founder or have a clear sense of what the company's culture is meant to be. How can they represent your values to the buyer?

      This was the dilemma facing a Paris-based fine jewelry company. Its founder and CEO wanted to work on two issues in our coaching sessions. First, the company was poised for expansion throughout Europe and even planning a flagship store in New York. How could they preserve the culture that had made the company so successful? The founder and his wife had been the main drivers of the company's success. How do you keep that same feeling of a family business when your ambitions point toward global expansion?

      In addition, the couple wanted to fulfill a long-time dream of theirs: relocate from Paris, where the main shop and most of the employees were located, to Switzerland. How do you make a shift like that without upending everything you've built?

      Before long, the new language became part of the interview process. Even before people were hired, they were exposed to the terminology that explained what made the culture of the company unique. As a result, the jewelry company was able to maintain its culture even as it expanded throughout Europe and beyond.

      And as for the move to Switzerland? They no longer had to be afraid of it. As part of my client's Game Plan System, in the visualization step of the ACHIEVE model, he added a photograph of a particular home in Switzerland that he thought would be wonderful for him and his wife. A year later, they both moved into that very home, confident that the business would not suffer. As I always say, the power of visualization is not the sole possession of athletes or even businessmen! After all, seeing is believing—in the professional and personal spheres!

      1 1 Thoreau, Henry David. (1854). Walden; or, Life in the Woods.

      2 2 Harter, Jim. (2020). Historic drop in employee engagement follows record rise. Gallup.com (2 July). https://www.gallup.com/workplace/313313/historic-drop-employee-engagement-follows-record-rise.aspx.

      By any of these metrics, a football game is an afternoon jaunt—over and done with in the time it takes to drive from Philly to New York, or half a sitcom's worth of actual gameplay action. But an immeasurable quantity of planning, practice, and preparation goes into each game. A battalion of coaches, assistants, analysts, physical therapists, groundskeepers, and other professionals spend Monday through Sunday prepping the strategy and conditions for the week's matchup.

      Our daily lives, like a football game, require discipline and a plan. Things can be fast, brutal, and confusing, and with mounting pressure. If you leave the house without a plan, you're more likely to end up pummeled to the ground. We simply do not know what will really happen one day to the next or how hard the metaphorical game might be. If you want to take charge and become your own champion, you'd better learn to prepare.

      Sports provide meaningful philosophical reflections on human existence, but there is one key way in which the analogy is limited. Life is infinitely more complex than sports, especially when you talk about dreams and desires. The goal of a football game (and its outcome) is measured in strictly binary terms: you win or you lose.

      That's the key distinction between the Game Plan System (GPS) and other coaching models. It's not oriented around an achievement-based outlook that focuses on setting objectives and pursuing (and achieving) them. Rather, it looks at life through a lens of Positive Psychology, the branch of psychological study that examines happiness and well-being, which are the ultimate priorities in any kind of decision-making. The GPS starts with examining what drives you, what is meaningful to you, what your values are, and which outcomes are going to be most reflective of who you are and what you need.


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