Юнит-экономика для чайников: Простой способ разобраться в сложных цифрах. Артем Демиденко

Юнит-экономика для чайников: Простой способ разобраться в сложных цифрах

оттока клиентов, который показывает процент клиентов, прекративших пользоваться вашим продуктом или услугой. Высокий коэффициент оттока может сигнализировать о проблемах в качестве продукта или услуге, а также недостаточном уровне сервиса. Выявление причин оттока и работа над их устранением помогут не только удержать существующих клиентов, но и привлечь новых через рекомендации.

Конец ознакомительного фрагмента.

Текст предоставлен ООО «Литрес».

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