THE COLLECTED WORKS OF THORSTEIN VEBLEN: Business Theories, Economic Articles & Essays. Thorstein Veblen
of conformity.
There results a standardization of the workman's intellectual life in terms of mechanical process, which is more unmitigated and precise the more comprehensive and consummate the industrial process in which he plays a part. This must not be taken to mean that such work need lower the degree of intelligence of the workman. No doubt the contrary is nearer the truth. He is a more efficient workman the more intelligent he is, and the discipline of the machine process ordinarily increases his efficiency even for work in a different line from that by which the discipline is given. But the intelligence required and inculcated in the machine industry is of a peculiar character. The machine process is a severe and insistent disciplinarian in point of intelligence. It requires close and unremitting thought, but it is thought which runs in standard terms of quantitative precision. Broadly, other intelligence on the part of the workman is useless; or it is even worse than useless, for a habit of thinking in other than quantitative terms blurs the workman's quantitative apprehension of the facts with which he has to do.134
In so far as he is a rightly gifted and fully disciplined workman, the final term of his habitual thinking is mechanical efficiency, understanding "mechanical" in the sense in which it is used above. But mechanical efficiency is a matter of precisely adjusted cause and effect. What the discipline of the machine industry inculcates, therefore, in the habits of life and of thought of the workman, is regularity of sequence and mechanical precision; and the intellectual outcome is an habitual resort to terms of measurable cause and effect, together with a relative neglect and disparagement of such exercise of the intellectual faculties as does not run on these lines.
Of course, in no case and with no class does the discipline of the machine process mould the habits of life and of thought fully into its own image. There is present in the human nature of all classes too large a residue of the propensities and aptitudes carried over from the past and working to a different result. The machine's regime has been of too short duration, strict as its discipline may be, and the body of inherited traits and traditions is too comprehensive and consistent to admit of anything more than a remote approach to such a consummation.
The machine process compels a more or less unremitting attention to phenomena of an impersonal character and to sequences and correlations not dependent for their force upon human predilection nor created by habit and custom. The machine throws out anthropomorphic habits of thought. It compels the adaptation of the workman to his work, rather than the adaptation of the work to the workman. The machine technology rests on a knowledge of impersonal, material cause and effect, not on the dexterity, diligence, or personal force of the workman, still less on the habits and propensities of the workman's superiors. Within the range of this machine-guided work, and within the range of modern life so far as it is guided by the machine process, the course of things is given mechanically, impersonally, and the resultant discipline is a discipline in the handling of impersonal facts for mechanical effect. It inculcates thinking in terms of opaque, impersonal cause and effect, to the neglect of those norms of validity that rest on usage and on the conventional standards handed down by usage. Usage counts for little in shaping the processes of work of this kind or in shaping the modes of thought induced by work of this kind.
The machine process gives no insight into questions of good and evil, merit and demerit, except in point of material causation, nor into the foundations or the constraining force of law and order, except such mechanically enforced law and order as may be stated in terms of pressure, temperature, velocity, tensile strength, etc.135 The machine technology takes no cognizance of conventionally established rules of precedence; it knows neither manners nor breeding and can make no use of any of the attributes of worth. Its scheme of knowledge and of inference is based on the laws of material causation, not on those of immemorial custom, authenticity, or authoritative enactment. Its metaphysical basis is the law of cause and effect, which in the thinking of its adepts has displaced even the law of sufficient reason.136
The range of conventional truths, or of institutional legacies, which it traverses is very comprehensive, being, indeed, all-inclusive. It is but little more in accord with the newer, eighteenth century conventional truths of natural rights, natural liberty, natural law, or natural religion, than with the older norms of the true, the beautiful, and the good which these displaced. Anthropomorphism, under whatever disguise, is of no use and of no force here.
The discipline exercised by the mechanical occupations, in so far as it is in question here, is a discipline of the habits of thought. It is, therefore, as processes of thought, methods of apperception, and sequences of reasoning, that these occupations are of interest for the present purpose; it is as such that they have whatever cultural value belongs to them. They have such a value, therefore, somewhat in proportion as they tax the mental faculties of those employed; and the largest effects are to be looked for among those industrial classes who are required to comprehend and guide the processes, rather than among those who serve merely as mechanical auxiliaries of the machine process. Not that the latter are exempt from the machine's discipline, but it falls upon them blindly and enforces an uncritical acceptance of opaque results, rather than a theoretical insight into the causal sequences which make up the machine process. The higher degree of training in such matter-of-fact habits of thought is accordingly to be looked for among the higher ranks of skied mechanics, and perhaps still more decisively among those who stand in an engineering or supervisory relation to the processes. It counts more forcibly and farthest among those who are required to exercise what may be called a mechanical discretion in the guidance of the industrial processes, who, as one might say, are required to administer the laws of causal sequence that run through material phenomena, who therefore must learn to think in the terms in which the machine processes work.137 The metaphysical ground, the assumptions, on which such thinking proceeds must be such as will hold good for the sequence of material phenomena; that is to say, it is the metaphysical assumptions of modern material science, - the law of cause and effect, cumulative causation, conservation of energy, persistence of quantity, or whatever phrase be chosen to cover the concept. The men occupied with the modern material sciences are, accordingly, for the purpose in hand, in somewhat the same case as the higher ranks of those employed in mechanical industry.138
Leaving aside the archaic vocations of war, politics, fashion, and religion, the employments in which men are engaged may be distinguished as pecuniary or business employments on the one hand, and industrial or mechanical employments on the other hand.139 In earlier times, and indeed until an uncertain point in the nineteenth century, such a distinction between employments would not to any great extent have coincided with a difference between occupations. But gradually, as time has passed and production for a market has come to be the rule in industry, there has Supervened a differentiation of occupations, or a division of labor, whereby one class of men have taken over the work of purchase and sale and of husbanding a store of accumulated values. Concomitantly, of course, the rest, who may, for lack of means or of pecuniary aptitude, have been less well fitted for pecuniary pursuits, have been relieved of the cares of business and have with increasing specialization given their attention to the mechanical processes involved in this production for a market. In this way the distinction between pecuniary and industrial activities or employments has come to coincide more and more nearly with a difference between occupations. Not that the specialization has even yet gone so far as to exempt any class from all pecuniary care;140 for even those whose daily occupation is mechanical work still habitually bargain with their employers for their wages and with others for their supplies. So that none of the active classes in modern life is fully exempt from pecuniary work.
But the need of attention to pecuniary matters is less and less exacting, even in the matter of wages and supplies. The scale of wages, for instance, is, for the body of workmen, and also for what may be called