Consumer Directed Health Care A Complete Guide - 2020 Edition. Gerardus Blokdyk
clearly defined in and to your organization what you do?
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6. Who approved the Consumer directed health care scope?
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7. How will the Consumer directed health care team and the group measure complete success of Consumer directed health care?
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8. How do you manage unclear Consumer directed health care requirements?
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9. Are different versions of process maps needed to account for the different types of inputs?
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10. What gets examined?
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11. What is the context?
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12. Is Consumer directed health care currently on schedule according to the plan?
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13. How will variation in the actual durations of each activity be dealt with to ensure that the expected Consumer directed health care results are met?
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14. How do you manage scope?
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15. What are the requirements for audit information?
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16. How and when will the baselines be defined?
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17. What scope do you want your strategy to cover?
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18. What is in scope?
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19. Are audit criteria, scope, frequency and methods defined?
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20. When is/was the Consumer directed health care start date?
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21. Have the customer needs been translated into specific, measurable requirements? How?
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22. What was the context?
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23. Are required metrics defined, what are they?
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24. If substitutes have been appointed, have they been briefed on the Consumer directed health care goals and received regular communications as to the progress to date?
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25. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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26. Has a team charter been developed and communicated?
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27. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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28. What is the scope of Consumer directed health care?
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29. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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30. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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31. Who are the Consumer directed health care improvement team members, including Management Leads and Coaches?
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32. What are the Consumer directed health care use cases?
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33. What constraints exist that might impact the team?
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34. What intelligence can you gather?
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35. In what way can you redefine the criteria of choice clients have in your category in your favor?
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36. What are the record-keeping requirements of Consumer directed health care activities?
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37. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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38. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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39. Has the direction changed at all during the course of Consumer directed health care? If so, when did it change and why?
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40. Has a high-level ‘as is’ process map been completed, verified and validated?
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41. Where can you gather more information?
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42. How have you defined all Consumer directed health care requirements first?
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43. Have all basic functions of Consumer directed health care been defined?
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44. What are (control) requirements for Consumer directed health care Information?
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45. How do you build the right business case?
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46. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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47. What is the scope?
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48. How do you hand over Consumer directed health care context?
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49. Are there any constraints known that bear on the ability to perform Consumer directed health care work? How is the team addressing them?
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50. What critical content must be communicated – who, what, when, where, and how?
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51. What Consumer directed health care services do you require?
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52. Is there a clear Consumer directed health care case definition?
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53. Is the Consumer directed health care scope manageable?
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54. What are the core elements of the Consumer directed health care business case?
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55. Has a project plan, Gantt chart, or similar been developed/completed?
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56. What is the definition of success?
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57. Have all of the relationships been defined properly?
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58. What would be the goal or target for a Consumer directed health care’s improvement team?