Case Management Systems A Complete Guide - 2020 Edition. Gerardus Blokdyk
Is the Case Management Systems scope manageable?
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64. When is the estimated completion date?
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65. Why should you move your citizen interaction and case management systems to the cloud?
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66. How can the value of Case Management Systems be defined?
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67. Have specific policy objectives been defined?
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68. What Case Management Systems requirements should be gathered?
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69. What constraints exist that might impact the team?
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70. Who is gathering information?
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71. Are there different segments of customers?
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72. Has your scope been defined?
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73. What is the definition of success?
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74. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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75. How do you catch Case Management Systems definition inconsistencies?
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76. What intelligence can you gather?
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77. Who are the Case Management Systems improvement team members, including Management Leads and Coaches?
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78. How and when will the baselines be defined?
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79. What sort of initial information to gather?
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80. How do you think the partners involved in Case Management Systems would have defined success?
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81. What is the scope of the Case Management Systems effort?
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82. What defines best in class?
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83. Do you all define Case Management Systems in the same way?
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84. What Case Management Systems services do you require?
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85. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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86. Is scope creep really all bad news?
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87. What is the scope of the Case Management Systems work?
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88. Have all of the relationships been defined properly?
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89. How will the Case Management Systems team and the group measure complete success of Case Management Systems?
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90. Who is gathering Case Management Systems information?
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91. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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92. Has a project plan, Gantt chart, or similar been developed/completed?
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93. What happens if Case Management Systems’s scope changes?
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94. What are the dynamics of the communication plan?
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95. Is the scope of Case Management Systems defined?
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96. What are the rough order estimates on cost savings/opportunities that Case Management Systems brings?
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97. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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98. What baselines are required to be defined and managed?
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99. How will variation in the actual durations of each activity be dealt with to ensure that the expected Case Management Systems results are met?
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100. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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101. Is it clearly defined in and to your organization what you do?
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102. Does the team have regular meetings?
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103. How is the team tracking and documenting its work?
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104. Do you have a Case Management Systems success story or case study ready to tell and share?
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105. What knowledge or experience is required?
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106. What are the requirements for audit information?
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107. What are the compelling stakeholder reasons for embarking on Case Management Systems?
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108. What information do you gather?
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109. What is out of scope?
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110. The political context: who holds power?
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111. How did the Case Management Systems manager receive input to the development of a Case Management Systems improvement plan and the estimated completion dates/times of each activity?
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112. What system do you use for gathering Case Management Systems information?
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113. When is/was the Case Management Systems start date?
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114. Is Case Management Systems required?
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115. How do you hand over Case Management Systems context?
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116. Is the Case Management Systems scope complete and appropriately sized?
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117. What is the worst case scenario?
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118. How would you define Case Management Systems leadership?
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119. How do you gather the stories?
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120.