Transaction Payments As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk
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1 Strongly Disagree
1. Is there a critical path to deliver Transaction payments as a service results?
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2. Who is gathering information?
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3. How can the value of Transaction payments as a service be defined?
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4. Are task requirements clearly defined?
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5. Have specific policy objectives been defined?
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6. Have all basic functions of Transaction payments as a service been defined?
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7. What system do you use for gathering Transaction payments as a service information?
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8. Have all of the relationships been defined properly?
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9. What is the worst case scenario?
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10. Has everyone on the team, including the team leaders, been properly trained?
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11. When is the estimated completion date?
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12. How do you catch Transaction payments as a service definition inconsistencies?
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13. What is in scope?
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14. Is it clearly defined in and to your organization what you do?
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15. Does the team have regular meetings?
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16. What gets examined?
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17. Have the customer needs been translated into specific, measurable requirements? How?
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18. What are the tasks and definitions?
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19. Is the work to date meeting requirements?
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20. Has the Transaction payments as a service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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21. Is Transaction payments as a service linked to key stakeholder goals and objectives?
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22. Are audit criteria, scope, frequency and methods defined?
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23. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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24. The political context: who holds power?
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25. How have you defined all Transaction payments as a service requirements first?
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26. Are required metrics defined, what are they?
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27. How was the ‘as is’ process map developed, reviewed, verified and validated?
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28. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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29. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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30. What would be the goal or target for a Transaction payments as a service’s improvement team?
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31. What happens if Transaction payments as a service’s scope changes?
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32. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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33. In what way can you redefine the criteria of choice clients have in your category in your favor?
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34. How will the Transaction payments as a service team and the group measure complete success of Transaction payments as a service?
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35. How do you manage scope?
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36. What is the definition of success?
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37. What customer feedback methods were used to solicit their input?
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38. Where can you gather more information?
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39. Has a high-level ‘as is’ process map been completed, verified and validated?
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40. What is the scope?
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41. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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42. Has a project plan, Gantt chart, or similar been developed/completed?
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43. Will a Transaction payments as a service production readiness review be required?
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44. Do you all define Transaction payments as a service in the same way?
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45. What knowledge or experience is required?
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46. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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47. What was the context?
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48. What is the definition of Transaction payments as a service excellence?
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49. Is the team equipped with available and reliable resources?
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50. How and when will the baselines be defined?
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51. What are (control) requirements for Transaction payments as a service Information?
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52. Are there different segments of customers?
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53. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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54. Who approved the Transaction payments