Digital Contact Tracing A Complete Guide - 2020 Edition. Gerardus Blokdyk
How do you think the partners involved in Digital contact tracing would have defined success?
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63. What intelligence can you gather?
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64. How do you gather requirements?
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65. Who is gathering information?
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66. What sources do you use to gather information for a Digital contact tracing study?
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67. When are meeting minutes sent out? Who is on the distribution list?
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68. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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69. Scope of sensitive information?
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70. If substitutes have been appointed, have they been briefed on the Digital contact tracing goals and received regular communications as to the progress to date?
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71. How does the Digital contact tracing manager ensure against scope creep?
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72. Has a team charter been developed and communicated?
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73. What was the context?
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74. Are there different segments of customers?
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75. What scope do you want your strategy to cover?
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76. Do you have organizational privacy requirements?
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77. Is scope creep really all bad news?
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78. When is/was the Digital contact tracing start date?
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79. Have all basic functions of Digital contact tracing been defined?
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80. How do you keep key subject matter experts in the loop?
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81. Who defines (or who defined) the rules and roles?
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82. How can the value of Digital contact tracing be defined?
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83. Has the Digital contact tracing work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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84. Are required metrics defined, what are they?
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85. Has everyone on the team, including the team leaders, been properly trained?
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86. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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87. What information should you gather?
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88. What is the definition of success?
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89. Is the Digital contact tracing scope complete and appropriately sized?
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90. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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91. Are the Digital contact tracing requirements testable?
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92. What is the scope of the Digital contact tracing work?
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93. Are there any constraints known that bear on the ability to perform Digital contact tracing work? How is the team addressing them?
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94. What are the rough order estimates on cost savings/opportunities that Digital contact tracing brings?
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95. What is the scope?
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96. Have the customer needs been translated into specific, measurable requirements? How?
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97. How and when will the baselines be defined?
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98. How do you gather the stories?
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99. Are accountability and ownership for Digital contact tracing clearly defined?
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100. Have specific policy objectives been defined?
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101. Is there a critical path to deliver Digital contact tracing results?
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102. What are the tasks and definitions?
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103. Is there any additional Digital contact tracing definition of success?
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104. What scope to assess?
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105. Are audit criteria, scope, frequency and methods defined?
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106. Are different versions of process maps needed to account for the different types of inputs?
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107. What customer feedback methods were used to solicit their input?
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108. What are the compelling stakeholder reasons for embarking on Digital contact tracing?
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109. How do you build the right business case?
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110. Do you have a Digital contact tracing success story or case study ready to tell and share?
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111. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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112. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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113. Are all requirements met?
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114. Is Digital contact tracing currently on schedule according to the plan?
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115. How was the ‘as is’ process map developed, reviewed, verified and validated?
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116. What key stakeholder process output measure(s) does Digital contact tracing leverage and how?
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117. Has the improvement team collected the ‘voice of