Managed Content As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk
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116. Where can you gather more information?
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117. When is the estimated completion date?
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118. How do you build the right business case?
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119. Has/have the customer(s) been identified?
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120. Who are the Managed Content as a Service improvement team members, including Management Leads and Coaches?
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121. How are consistent Managed Content as a Service definitions important?
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122. Is there any additional Managed Content as a Service definition of success?
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123. What is the context?
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124. What knowledge or experience is required?
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125. Are the Managed Content as a Service requirements complete?
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126. Who defines (or who defined) the rules and roles?
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127. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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128. How do you manage changes in Managed Content as a Service requirements?
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129. Has a project plan, Gantt chart, or similar been developed/completed?
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130. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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131. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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132. Is the Managed Content as a Service scope manageable?
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133. What gets examined?
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134. How do you keep key subject matter experts in the loop?
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135. Are different versions of process maps needed to account for the different types of inputs?
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136. What critical content must be communicated – who, what, when, where, and how?
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137. What information do you gather?
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138. In what way can you redefine the criteria of choice clients have in your category in your favor?
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139. Is Managed Content as a Service required?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Managed Content as a Service Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are the units of measure consistent?
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2. What are the costs of reform?
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3. How will measures be used to manage and adapt?
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4. How can you measure the performance?
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5. How frequently do you track Managed Content as a Service measures?
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6. How are you verifying it?
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7. What potential environmental factors impact the Managed Content as a Service effort?
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8. How do you measure variability?
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9. How are costs allocated?
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10. What drives O&M cost?
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11. Did you tackle the cause or the symptom?
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12. How is performance measured?
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13. How can you reduce the costs of obtaining inputs?
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14. What harm might be caused?
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15. What could cause delays in the schedule?
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16. Where is it measured?
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17. What are allowable costs?
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18. How do you verify and develop ideas and innovations?
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19. How long to keep data and how to manage retention costs?
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20. How do you verify your resources?
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21. How do you aggregate measures across priorities?
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22. Which measures and indicators matter?
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23. What is the cost of rework?
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24. Are supply costs steady or fluctuating?
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25. How can you manage cost down?
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26. How is progress measured?
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27. Among the Managed Content as a Service product and service cost to be estimated, which is considered hardest to estimate?
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28. What is measured? Why?
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29. When are costs are incurred?
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30. What evidence is there and what is measured?
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31. What