Voice Analysis A Complete Guide - 2020 Edition. Gerardus Blokdyk

Voice Analysis A Complete Guide - 2020 Edition - Gerardus Blokdyk


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next page of the Self-Assessment.

      Your completed Voice Analysis Scorecard will give you a clear presentation of which Voice Analysis areas need attention.

      Voice Analysis

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Voice Analysis

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Voice Analysis

      Scorecard Example12

      Voice Analysis

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Voice Analysis and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Voice Analysis126

      1.1 Project Charter: Voice Analysis128

      1.2 Stakeholder Register: Voice Analysis130

      1.3 Stakeholder Analysis Matrix: Voice Analysis131

      2.0 Planning Process Group: Voice Analysis133

      2.1 Project Management Plan: Voice Analysis135

      2.2 Scope Management Plan: Voice Analysis137

      2.3 Requirements Management Plan: Voice Analysis139

      2.4 Requirements Documentation: Voice Analysis141

      2.5 Requirements Traceability Matrix: Voice Analysis143

      2.6 Project Scope Statement: Voice Analysis145

      2.7 Assumption and Constraint Log: Voice Analysis148

      2.8 Work Breakdown Structure: Voice Analysis150

      2.9 WBS Dictionary: Voice Analysis152

      2.10 Schedule Management Plan: Voice Analysis154

      2.11 Activity List: Voice Analysis156

      2.12 Activity Attributes: Voice Analysis158

      2.13 Milestone List: Voice Analysis160

      2.14 Network Diagram: Voice Analysis162

      2.15 Activity Resource Requirements: Voice Analysis164

      2.16 Resource Breakdown Structure: Voice Analysis165

      2.17 Activity Duration Estimates: Voice Analysis167

      2.18 Duration Estimating Worksheet: Voice Analysis169

      2.19 Project Schedule: Voice Analysis171

      2.20 Cost Management Plan: Voice Analysis173

      2.21 Activity Cost Estimates: Voice Analysis175

      2.22 Cost Estimating Worksheet: Voice Analysis177

      2.23 Cost Baseline: Voice Analysis179

      2.24 Quality Management Plan: Voice Analysis181

      2.25 Quality Metrics: Voice Analysis183

      2.26 Process Improvement Plan: Voice Analysis185

      2.27 Responsibility Assignment Matrix: Voice Analysis187

      2.28 Roles and Responsibilities: Voice Analysis189

      2.29 Human Resource Management Plan: Voice Analysis191

      2.30 Communications Management Plan: Voice Analysis193

      2.31 Risk Management Plan: Voice Analysis195

      2.32 Risk Register: Voice Analysis197

      2.33 Probability and Impact Assessment: Voice Analysis199

      2.34 Probability and Impact Matrix: Voice Analysis201

      2.35 Risk Data Sheet: Voice Analysis203

      2.36 Procurement Management Plan: Voice Analysis205

      2.37 Source Selection Criteria: Voice Analysis207

      2.38 Stakeholder Management Plan: Voice Analysis209

      2.39 Change Management Plan: Voice Analysis211

      3.0 Executing Process Group: Voice Analysis213

      3.1 Team Member Status Report: Voice Analysis215

      3.2 Change Request: Voice Analysis217

      3.3 Change Log: Voice Analysis219

      3.4 Decision Log: Voice Analysis221

      3.5 Quality Audit: Voice Analysis223

      3.6 Team Directory: Voice Analysis225

      3.7 Team Operating Agreement: Voice Analysis227

      3.8 Team Performance Assessment: Voice Analysis229

      3.9 Team Member Performance Assessment: Voice Analysis231

      3.10 Issue Log: Voice Analysis233

      4.0 Monitoring and Controlling Process Group: Voice Analysis235

      4.1 Project Performance Report: Voice Analysis237

      4.2 Variance Analysis: Voice Analysis239

      4.3 Earned Value Status: Voice Analysis241

      4.4 Risk Audit: Voice Analysis243

      4.5 Contractor Status Report: Voice Analysis245

      4.6 Formal Acceptance: Voice Analysis247

      5.0 Closing Process Group: Voice Analysis249

      5.1 Procurement Audit: Voice Analysis251

      5.2 Contract Close-Out: Voice Analysis253

      5.3 Project or Phase Close-Out: Voice Analysis255

      5.4 Lessons Learned: Voice Analysis257

      Index259

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What information do users need?

      <--- Score

      2. Where is training needed?

      <--- Score

      3. To what extent does each concerned units management team recognize Voice analysis as an effective investment?

      <--- Score

      4. Is the quality assurance team identified?

      <---


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