Closed Systems A Complete Guide - 2020 Edition. Gerardus Blokdyk
What gets examined?
<--- Score
18. What are the compelling stakeholder reasons for embarking on Closed systems?
<--- Score
19. What information do you gather?
<--- Score
20. What constraints exist that might impact the team?
<--- Score
21. If substitutes have been appointed, have they been briefed on the Closed systems goals and received regular communications as to the progress to date?
<--- Score
22. How do you gather requirements?
<--- Score
23. What intelligence can you gather?
<--- Score
24. Are task requirements clearly defined?
<--- Score
25. What are the record-keeping requirements of Closed systems activities?
<--- Score
26. What scope do you want your strategy to cover?
<--- Score
27. What customer feedback methods were used to solicit their input?
<--- Score
28. How do you keep key subject matter experts in the loop?
<--- Score
29. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
30. What are the dynamics of the communication plan?
<--- Score
31. What Closed systems requirements should be gathered?
<--- Score
32. How do you gather Closed systems requirements?
<--- Score
33. What baselines are required to be defined and managed?
<--- Score
34. What scope to assess?
<--- Score
35. What critical content must be communicated – who, what, when, where, and how?
<--- Score
36. What is the scope?
<--- Score
37. What is in the scope and what is not in scope?
<--- Score
38. Is there a Closed systems management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
39. Are there any constraints known that bear on the ability to perform Closed systems work? How is the team addressing them?
<--- Score
40. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
<--- Score
41. What are the requirements for audit information?
<--- Score
42. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
43. How and when will the baselines be defined?
<--- Score
44. Is the Closed systems scope manageable?
<--- Score
45. Is the team sponsored by a champion or stakeholder leader?
<--- Score
46. Who are the Closed systems improvement team members, including Management Leads and Coaches?
<--- Score
47. Will team members regularly document their Closed systems work?
<--- Score
48. How have you defined all Closed systems requirements first?
<--- Score
49. Has your scope been defined?
<--- Score
50. Will team members perform Closed systems work when assigned and in a timely fashion?
<--- Score
51. How does the Closed systems manager ensure against scope creep?
<--- Score
52. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
53. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
54. What is a worst-case scenario for losses?
<--- Score
55. Are there different segments of customers?
<--- Score
56. How did the Closed systems manager receive input to the development of a Closed systems improvement plan and the estimated completion dates/times of each activity?
<--- Score
57. What system do you use for gathering Closed systems information?
<--- Score
58. Have all of the relationships been defined properly?
<--- Score
59. Do you all define Closed systems in the same way?
<--- Score
60. Is it clearly defined in and to your organization what you do?
<--- Score
61. Has a Closed systems requirement not been met?
<--- Score
62. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
63. When is/was the Closed systems start date?
<--- Score
64. Is full participation by members in regularly held team meetings guaranteed?
<--- Score
65. What happens if Closed systems’s scope changes?
<--- Score
66. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
67. Are resources adequate for the scope?
<--- Score
68. What sources do you use to gather information for a Closed systems study?
<--- Score
69. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
70. Has/have the customer(s) been identified?
<--- Score
71. What Closed systems services do you require?
<--- Score
72. Has the direction changed at all during the course of Closed systems? If so, when did it change and why?
<--- Score
73. Are audit criteria, scope, frequency and methods defined?