School Health Services A Complete Guide - 2020 Edition. Gerardus Blokdyk

School Health Services A Complete Guide - 2020 Edition - Gerardus Blokdyk


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Who approved the School health services scope?

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      66. How do you gather the stories?

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      67. Who defines (or who defined) the rules and roles?

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      68. Is School health services required?

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      69. Is scope creep really all bad news?

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      70. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      71. Has a high-level ‘as is’ process map been completed, verified and validated?

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      72. How do you gather requirements?

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      73. What is in scope?

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      74. What sort of initial information to gather?

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      75. What constraints exist that might impact the team?

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      76. Are there different segments of customers?

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      77. Are approval levels defined for contracts and supplements to contracts?

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      78. How would you define the culture at your organization, how susceptible is it to School health services changes?

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      79. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      80. How do you manage changes in School health services requirements?

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      81. Is there a School health services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      82. How do you hand over School health services context?

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      83. Are task requirements clearly defined?

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      84. What gets examined?

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      85. Are the School health services requirements complete?

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      86. What customer feedback methods were used to solicit their input?

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      87. Are there any constraints known that bear on the ability to perform School health services work? How is the team addressing them?

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      88. When is the estimated completion date?

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      89. Has your scope been defined?

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      90. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      91. How often are the team meetings?

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      92. How do you catch School health services definition inconsistencies?

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      93. Is it clearly defined in and to your organization what you do?

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      94. If substitutes have been appointed, have they been briefed on the School health services goals and received regular communications as to the progress to date?

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      95. Do you have a School health services success story or case study ready to tell and share?

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      96. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      97. How does the School health services manager ensure against scope creep?

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      98. What is the scope of School health services?

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      99. Scope of sensitive information?

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      100. Does the scope remain the same?

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      101. Are resources adequate for the scope?

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      102. Is special School health services user knowledge required?

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      103. Has/have the customer(s) been identified?

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      104. Will a School health services production readiness review be required?

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      105. What baselines are required to be defined and managed?

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      106. Have all basic functions of School health services been defined?

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      107. What intelligence can you gather?

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      108. What key stakeholder process output measure(s) does School health services leverage and how?

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      109. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      110. What critical content must be communicated – who, what, when, where, and how?

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      111. The political context: who holds power?

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      112. Has a project plan, Gantt chart, or similar been developed/completed?

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      113. What is a worst-case scenario for losses?

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      114. What are the compelling stakeholder reasons for embarking on School health services?

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      115. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      116. What are the School health services use cases?

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      117. Is the scope of School health services defined?

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      118. Are accountability and ownership for School health services clearly defined?

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      119. What is out of scope?

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      120. How do you manage scope?

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      121. What are the boundaries of the scope? What is in bounds and what is not? What is


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