The Communication Playbook. Teri Kwal Gamble

The Communication Playbook

We dedicate this book to our children, Matthew, a scientist, and Lindsay, an attorney, and their partners Tong and Daniel. We also write it in the memory of our parents, Martha and Marcel Kwal, and Nan and Wesley Gamble, and for our grandchild, Beckham Myles, who came into our lives last year, joyously reminding us of the magic of the cycle of life. Every day in Beckham’s life is an adventure, as it should be for us all.

The Communication Playbook

Teri Kwal Gamble

College of New Rochelle

Michael W. Gamble

New York Institute of Technology

Los Angeles

London

New Delhi

Singapore

Washington DC

Melbourne

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All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.

Printed in the United States of America

Library of Congress Cataloging-in-Publication Data

Names: Gamble, Teri Kwal, author. | Gamble, Michael, author.

Title: The communication playbook / Teri Kwal Gamble, Michael W. Gamble.

Description: Los Angeles : Sage, [2019] | Includes bibliographical references and index.

Identifiers: LCCN 2018021124 | ISBN 9781544337807 (spiral)

Subjects: LCSH: Communication—Textbooks.

Classification: LCC P90 .G2986 2019 | DDC 302.23—dc23 LC record available at https://lccn.loc.gov/2018021124

This book is printed on acid-free paper.

Acquisitions Editor: Terri Accomazzo

Editorial Assistant: Sarah Wilson

Content Development Editors: Sarah Calabi and Jennifer Jovin