Building a Growth Factory. David S. Duncan

Building a Growth Factory - David S. Duncan


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Component Element Requires attention On the way Desired state Growth blueprint
Growth types No definition of growth types Defined growth types, at least one of which is noncore; nonspecific classification criterion Defined growth types with simple, agreed-upon classification criteria Growth goals and guidelines No clear vision Directional vision lacking key specifics Codified and shared growth targets with detailed on- and off-the-table strategic options Productionsystems
Robust innovation processes Innovation treated randomly Innovation process defined, occasionally followed Robust, learning-based process to conceive of and commercialize ideas routinely followed Idea supply chain No systematic mechanisms to source innovative ideas Mechanisms to source internal or external ideas Mechanisms to source internal and external ideas at or beyond the fringes of the company and industry New-growth groups No safe spaces for incubation Informal mechanisms to shelter new ideas Formal mechanisms serve as safe spaces for new ideas Little bets labs No mechanism to design and execute strategic learning experiments Mechanism to run single-variable experiments (e.g., product prototype) Structured ways to rapidly and affordably run multivariable experiments (e.g., transaction test) M&A and partnership engines No formal approach to acquisitions or partnerships Acquisitions and partnerships occasionally made and in an ad hoc way Robust process to acquire and partner with promising ventures Governanceand controls
Idea governance systems No disciplined approach to manage innovation A single process to manage all types of ideas Distinct measurement and management approaches for different types of ideas Portfolio tracking systems No tracking system Ad hoc tracking system Formal systems produce regular snapshot report that is the basis of leadership discussion Resource allocation systems “Find it when we need it” mentality Dedicated pool of human and financial resources for innovation, with allocations reviewed episodically Dedicated pool of human and financial resources for innovation, with allocations reviewed regularly Continuous improvement systems No continuous improvement systems Occasional SWAT teams to address identified issues Individual or small team that “innovates the innovation systems”—specifically spotting and removing bottlenecks Leadership, talent,and culture
Lean-forward leaders No role modeling by leaders Desired cultural changes identified; inconsistent role modeling by leaders Leaders regularly role-model desired behaviors and intervene to shape the corporate culture Innovation talent Growth efforts led by “usual suspects” Identified talent plan with detailed description of desired language and skills Established, skilled team supported by enabling language Measurement and reward systems Working on new-growth efforts can negatively impact career Working on new-growth efforts has neutral impact on career Dual systems that reward operational excellence and innovation appropriately Development programs No formal training mechanisms Episodic, not systematic, training efforts Formal mechanisms to teach key mind-sets and spread enabling language

      The June 2011 issue of Harvard Business Review detailed P&G’s effort to systematize the pursuit of growth (“How P&G Tripled Its Innovation Success Rate”). The story begins in the year 2000, when P&G found its revenue shrinking despite a robust economy


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