An Introduction to Intercultural Communication. Fred E. Jandt

An Introduction to Intercultural Communication - Fred E. Jandt


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aspects, white privilege, which puts me at an advantage. I think whites are carefully taught not to recognize white privilege, as males are taught not to recognize male privilege. So I have begun in an untutored way to ask what it is like to have white privilege. I have come to see white privilege as an invisible package of unearned assets which I can count on cashing in on each and every day, but about which I was “meant” to remain oblivious. White privilege is like an invisible weightless knapsack of special provisions, maps, passports, code books, visas, clothes, tools and blank checks. (paras. 2–3, https://nationalseedproject.org/white-privilege-unpacking-the-invisible-knapsack)

      McIntosh (1994) uses a comparison to being right-handed. Pick up a pair of scissors, grasp a door handle, and sit at a student’s desk. They are all designed for right-handed people. Yet right-handed people do not tend to recognize how the world favors right-handedness. White culture resulted from a synthesis of ideas, values, and beliefs inherited from European ethnic groups in the United States. As the dominant culture in the United States, White culture is the foundation of social norms and organizations.

A woman with a light-colored, circular patch on her left forearm which is bent at the elbow.

      Are bandages racist? What color are flesh-colored bandages?

      moodboard/Thinkstock

      White privilege exists in the United States as well as other nations, particularly South Africa (Drzewiecka & Steyn, 2009). Scholars from a variety of disciplines have argued that White people in the United States are observed by other groups to be distinct, superior, and unapproachable, whereas Whites themselves are relatively unaware of their racial identity compared to people of color (Bahk & Jandt, 2003, 2004; Dyer, 1997; Hayman & Levit, 1997; Katz & Ivey, 1977).

      People of color are likely to be more aware of a racial identity and associate inferior traits with skin color. Racial categorization is prevalent, especially among people who live in a multiracial society. When given a list of racial categories, most people can identify their own racial group and those of others (Montepare & Opeyo, 2002). This perception of racial disparity can lead to socially constructed stereotypes and prejudice to influence interracial communication.

      In one study conducted by Maddox and Gray (2002), participants were presented with photographs of Black discussants and statements made by the discussants. The skin tone (lightness and darkness) of discussants was varied in the photographs. The participants were asked to match each of the statements with the photograph of the discussant who they believed made the statement. The study found that both Black and White participants used race as an organizing principle in their perceptions—participants tended to associate positive traits with light-skinned Blacks and negative traits with dark-skinned Blacks. According to Ronald Jackson, Chang In Shin, and Keith Wilson (2000), through acknowledging the superiority and privilege of Whites in U.S. society, people of color can come to internalize their status as inferior and believe White interaction partners regard them as mediocre, unprivileged, and subordinate. While Whites may expect the privileges of being White, some may feel that they are being targeted as the “evil nemesis” when they do not feel personally responsible for racism (R. L. Jackson & Heckman, 2002).

      It’s important to note that both Whites and people of color are participants in this process. All people must challenge negative perceptions of race. Scholars such as McPhail (2002) argue that such perceptions must be engaged openly to remedy the communication patterns between racial groups.

      Critics of the concept of White privilege point out that there is a wide diversity of peoples identified as White and argue that the concept ignores differences among White microcultures. Other critics reference intersectionality to explain that we have overlapping social identities of gender, race, and social class, among others, and can be privileged in some ways and not privileged in others.

      Hate Speech

      Wherever it occurs, communication can play a role in either spreading prejudice and racism or stopping their spread. Prejudice and racism are commonly viewed as being rooted in a child’s early socialization and fostered in communication with other people who are prejudiced or racist (Adorno et al., 1950). Just overhearing racist comments has been shown to negatively affect a listener’s evaluation of the person being spoken about. Research studies have demonstrated this effect (Greenberg & Pyszczynski, 1985; Kirkland, Greenberg, & Pyszczynski, 1987). In the study conducted by Jeff Greenberg and Tom Pyszczynski (1985), groups of White college students observed a debate between a White student and an African-American student and were asked to evaluate the skill of the debaters. The debates were staged so that the African-American debater won half the time and lost half the time. Immediately after the debate and before the evaluations, a confederate made a derogatory ethnic slur against the African-American debater, criticized the African-American debater in a nonracist manner, or made no comment. Ethnic slurs cued prejudiced behavior. The study’s results showed that when the audience overheard the derogatory ethnic slur, the rating given the African-American debater who lost was significantly lower but not so when the African-American debater won. The researchers comment that evaluations of individual minority group members can be biased by overheard derogatory ethnic labels when the person’s behavior is less than perfect.

      Out of realizations that speech can cue prejudiced behavior in others, some have attempted to restrict that type of speech, often referred to as hate speech. Hate speech includes threats or verbal slurs directed against specific groups or physical acts such as burning crosses or spray-painting swastikas on public or private property (Walker, 1994). Some cities and colleges in the United States have adopted policies attempting to ban hate speech. Strong arguments have been raised that such prohibitions are in violation of the First Amendment, the right to protection from government abridgment of freedom of expression other than libel and obscenity. Others counter that hate speech is less like political expression and more like an action, such as a slap in the face (see Haiman, 1994), and that such regulations are necessary to protect equality. Internationally, the trend since World War II has been to protect individuals and groups from expressions of hatred, hostility, discrimination, and violence. In fact, Australia, Austria, Canada, France, Germany, Great Britain, India, Italy, the Netherlands, New Zealand, Norway, and Sweden all have statutes or constitutional provisions prohibiting forms of hate speech. The International Covenant on Civil and Political Rights, in Article 20(2), expressly provides that “any advocacy of national, racial, or religious hatred that constitutes incitement to discrimination, hostility, or violence shall be prohibited by law.” In 1992, when the U.S. Senate ratified this treaty, it stipulated that the United States would not be bound by this provision but would adhere to its own constitution.

      In 1996, the U.S. Congress passed the Communications Decency Act, which made it a federal crime to put obscene and indecent words or images on the Internet. The concern was to protect children from pornographic material. The next year, the U.S. Supreme Court invalidated a key provision of the law. The Court ruled that in seeking to protect children, the law violated the rights of adults. In its annual report, the Simon Wiesenthal Center identified more than 500 hate websites. The first federal prosecution of an Internet hate crime occurred in 1996. A 19-year-old former student at the University of California, Irvine, sent an e-mail message signed “Asian hater” to about 60 Asian students, accusing Asians of being responsible for all crimes on campus and ordering the students to leave the campus or be killed by him. He was convicted in 1998 of interfering with students’ civil rights to attend a public university.

      In 1997, Germany passed a law under which online providers can be prosecuted for offering a venue for content that is illegal in Germany, such as Nazi propaganda, if they do so knowingly and if it’s technically possible to prevent it. The First Amendment would not permit such a restriction in the United States. Because laws banning hate speech may not be constitutional in the United States, there are other, more positive approaches to dealing with prejudice and racism. Establishing cultural norms against such behaviors may be more effective.

      While hate speech refers to blatant threats or verbal slurs, Microaggression refers to everyday slights and snubs, sometimes unintentional, which


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