Performance Under Pressure. Ceri Evans
world) and we also draw in information from the internet, or by inputting new data (our outside world).
Although it occupies the crucial interface position, the screen has a big limitation: we can only work on a small number of files or channels at a time, otherwise we quickly become overloaded and lose track of things.
Our brain works the same way. The mental equivalent of our laptop screen is called our working memory, a vital mental function located in prime BLUE-mind real estate in our pre-frontal cortex, the part of the frontal lobes that sits just above our eye sockets.
Though our long-term memory has enormous storage capacity, the capacity of our working memory is tiny. A famous psychology experiment in the 1950s showed that we can only hold between five and nine items in our working memory at any one time. (This is one reason why telephone numbers are usually seven or eight digits long, and why we break them up into chunks.) This experiment was later revisited because it was based on simple, learned sequences of items like numbers. When pieces of real-life information were used, the capacity dropped to just four or five.
But in some ways the human mind doesn’t work like a computer. On our laptop, our files are emotionally neutral and stored in a binary system of 0s and 1s, which allows the exact same file to be reopened every time. But in our mind they’re stored according to emotions, which constantly adjust the file contents, so that files are continually modified over time.
When it comes to operating under pressure, our working memory capacity can plummet. Normally we call up files (memories) when we want them, but when we’re under pressure, any memory that’s emotionally similar to the ones we have open can make its way to the surface. Worse still, thanks to our RED brain, any memories that contain threat – and therefore emotion – take precedence. Our working memory loses capacity quickly, so that we can only focus on one thing at a time, and have trouble accessing even basic information. We become self-conscious, just as worried about how we look as what we’re doing. And the content of our working memory changes from minute to minute, so we keep losing what we were working on.
In the end our screen may overload and freeze, and we need a moment to shut down and reboot before we can see things clearly again.
As the screen sitting at the interface between our internal and external worlds, our working memory sits at the heart of our mental performance under pressure. It acts like Brain HQ, because it’s where we gather information from our immediate environment, match it against information and patterns that we call up from our memory banks, manipulate the information a bit, then make a decision and act.
When our screen is clear and at full power, it drives us forward. But when our RED mind interferes, our crucial BLUE capacity is compromised.
Through metacognition, the BLUE pre-frontal cortex has a huge role in keeping RED activation in check. RED overdrive, which leads to shrinking or disintegration of our BLUE mental screen, and loss of braking power on our RED system, is a double whammy for performance under pressure. Our BLUE logical analysis, metacognition and working memory can all be severely affected – and quickly.
Zac is a competitive gamer in the middle of a tense duel. He doesn’t want to lose and face the social media backlash he suffered last time around.
He’s playing right at his limit when he receives a text message from his girlfriend, asking why he hasn’t turned up to meet her as promised. He completely forgot in the midst of his online battle, and now he’s facing an argument.
He loses concentration, and his opponent strikes and gains the advantage, which makes Zac angry and even more distracted. Things go from bad to worse. He gets tunnel vision and starts missing background details. He becomes erratic, swinging between being too hesitant and being too impulsive. He can’t think straight, and his mind keeps jumping to how he’s going to explain things to his girlfriend. He feels like he is playing against two opponents – the one online and himself!
Performing effectively under pressure is about keeping our BLUE mental screen clear even during significant RED mind activity.
Red and Blue
Like it or not, our RED and BLUE minds have an intimate reciprocal relationship. It is, in a sense, like a lifelong marriage.
How we manage that marital relationship will go a long way to determining how far we travel towards our potential. When RED and BLUE are working harmoniously together, we are in a position to do more with our life. When they are at odds, our performance suffers.
For effective performance under pressure, we need RED and BLUE to be operating in the right proportions to suit the situation.
In life-threatening moments, RED beats BLUE because survival beats potential. When we’re in genuine danger it’s time for emergency action, not reflection. The RED fight–flight mechanism goes into overdrive and more or less shuts down BLUE functioning.
In the reverse direction, the BLUE system can dampen down the RED response, but can’t switch it off. Survival never entirely goes out of fashion!
So the RED–BLUE dynamic is that RED operates in the here and now and can at any moment severely disrupt BLUE with emotions; while BLUE constantly works away to keep the emotional RED reactions and impulses in check, probing the past and scanning the future. At our best, our RED and BLUE minds will complement each other as they work in tandem.
RED and BLUE are both important to performance under pressure, but both are able to undermine it too. The key lies in our ability to adjust the balance, because that will govern how we pay attention in any given moment. Our ability to balance the two will go a long way in influencing which mental pathway we go down when we are uncomfortable.
How Our Early Years Set the Pattern
The way our brain develops in the first two years of life will have a large say in whether we can hold our nerve in high-pressure situations as adults.
Attachment theory is based on the idea that strong emotional and physical attachment to at least one parent or caregiver is essential for early development. This psychological model can help us understand the impact our early years have on our ability to regulate our emotions later in life.
A strong emotional connection between infant and parent allows the infant to retreat to the parent when they are fearful (attachment), but to continue to explore the world if the parent is reassuring and seems unconcerned about the situation (exploration). The key is that the infant reacts to signals that reveal the parent’s mental state.
The interesting thing is that this attachment behaviour is learned without words. It’s a constant process that happens before we can talk, and even before we can move independently. Our parent intuitively matches our emotional state, providing signals through tone, touch and look, with the eyes being the critical connection point.
On the biological front, our brain goes through a massive growth spurt over the first year of life, to more than double in size to weigh over a kilogram. Our brainstem and limbic system are already maturing, with the amygdala – our superbly sensitive threat detectors – fully functional at birth. Our sympathetic nervous system develops in our first year, to give us the energy to engage and explore visually. If bonding goes well, this first year has a very positive impact on the infant, and most interactions are soothing and joyful.
In the second year of life the parasympathetic branch of our ANS matures and connects with our right orbitofrontal cortex. This happens as we’re becoming more mobile and therefore more in need of frequent interventions from our parent to set limits that keep us safe. The signals increasingly come from a slight distance, and largely through face and eye contact.
This is a big change in tone. We’ve become used to mainly positive parental reactions, but now we’re faced with a real mixture of encouragement to explore, and signals to hold back. When we see our parent’s concerned reaction, our anxiety spikes, but our parasympathetic nervous system down-regulates