Improving Health Care Quality. Cecilia Fernanda Martinez
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Improving Health Care Quality: Case Studies with JMP®
Mary Ann Shifflet
University of Southern Indiana
Cecilia Martinez
Clarkson University
Jane Oppenlander
Clarkson University
This edition first published 2020
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The right of Mary Ann Shifflet, Cecilia Martinez, Jane Oppenlander and Shirley Shmerling to be identified as the authors of this work has been asserted in accordance with law.
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Library of Congress Cataloging‐in‐Publication Data
Names: Shifflet, Mary Ann, 1956- author. | Martinez, Cecilia, 1979- author.
| Oppenlander, Jane, author. | Shmerling, Shirley, 1961- author.
Title: Improving health care quality : case studies with JMP / Mary Ann
Shifflet, Cecilia Martinez, Jane Oppenlander, Shirley Shmerling.
Description: Hoboken, NJ : Wiley, [2020] | Includes bibliographical
references and index.
Identifiers: LCCN 2019057873 (print) | LCCN 2019057874 (ebook) | ISBN
9781119604617 (hardback) | ISBN 9781119604648 (adobe pdf) | ISBN
9781119604679 (epub)
Subjects: MESH: Quality Improvement | Quality Assurance, Health
Care--methods | Models, Statistical | Data Analysis | Outcome and
Process Assessment, Health Care--methods | United States | Case Reports
Classification: LCC RA418 (print) | LCC RA418 (ebook) | NLM W 84.4 AA1 |
DDC 362.1--dc23
LC record available at https://lccn.loc.gov/2019057873
LC ebook record available at https://lccn.loc.gov/2019057874
Cover Design: Wiley
Cover Image: © Baac3nes/Getty Images
To my husband, Mark, and sons David, Michael and Robert | Mary Ann Shifflet |
To my daughter, Anna Victoria | Cecilia Martinez |
To my family and my teachers | Jane Oppenlander |
To my husband, Dror, and sons Matan and Adi | Shirley Shmerling |
Foreword
If you cannot be one of the authors, being invited to write the Foreword is perhaps the next best thing!
I say this because, when the idea for this project first came about, I had agreed to be one of the co‐authors. I was really excited about being a part of it, and to have the opportunity to contribute to the literature of the use of statistical analysis in improving the quality of healthcare delivery. The energy that Mary Ann, Cecilia, Jane, and Shirley each brought to the early discussions about the book was infectious, and I was eager to get started. Unfortunately, due to life circumstances at the time, I had to make the difficult decision to step away. It is so rewarding to see that the book has now come to fruition, and I believe it will become a great addition to the bookshelves of current and future healthcare leaders alike.
With the increasing focus on value, it is now incumbent on all healthcare professionals – not just those in the Quality department – to find ways of improving the quality of