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Winning the TALENT SHIFT
Three Steps to Unleashing the New High Performance Workplace
BERTA ALDRICH
Copyright © 2021 by Berta Aldrich. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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Library of Congress Cataloging-in-Publication Data is available:
ISBN 9781119768715 (Hardcover)
ISBN 9781119768517 (ePDF)
ISBN 9781119768722 (ePub)
Cover Design: Wiley
Dedicated toMike, Aaron & Lauren
For Women, high performers and true leaders everywhere
Foreword
When I was asked to take the helm at Nutrisystem as CEO, the first two things I tackled, in what would eventually be described as a remarkable corporate turnaround, were improving the culture and ensuring that the right people were in the right seats. Diverse perspectives and voices were critical to me as we set forth a vision and strategy and rolled up our sleeves for the hard work necessary to transform the company.
Without a doubt, my biggest success factor as CEO was assembling my executive team and the deliberate way in which we worked together. The team consisted of several superstars I inherited, newcomers I brought in from my network, a diverse mix of accomplished men and women, and several individuals who had left the company years before and whom I was able to entice back. We were a team that was aligned in both mission and passion, plus we valued the uniqueness of thought and debate that each of us brought to the conversation. We encouraged our teams to challenge underlying assumptions and the status quo. We asked people to step out of their comfort zone, we stayed open to a new way of doing things, and we empowered everyone throughout the organization to share his or her voice.
We operated with candor, avoided politics, set high standards for integrity and performance, and held people accountable. Alignment with our cultural values was something we talked about extensively, both internally and with candidates, as we morphed from looking for those who would be a good cultural fit to those who could culturally enhance us.
In short, selecting the right people for your leadership roles and embracing diversity is critical for every organization. I found it equally important to establish accountability in upholding a culture that promotes the right behavior and doesn't turn a blind eye to cultural erosion. As a board member and as an executive, these are the things that we have to get right, as we've seen way too many companies become Wall Street Journal headlines for failing to do so.
That is why this book is so important and worth a read. There are barriers in today's workplace and this book candidly illuminates them. As executives, we cannot ignore