Fundamentals of Person-Centred Healthcare Practice. Группа авторов
and person‐centredness Step 1 – Build the initial team Step 2 – Identify what we can do Step 3 – Co‐create the vision Step 4 – Co‐design the solution Step 5 – Co‐delivery Step 6 – Co‐evaluate Challenges to professionalism Curricula content Conclusion Summary Acknowledgements References Further reading
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SECTION 2: Being Person‐centred
8 Communicating and relating effectively
Introduction
Framing communication – definitions and basic concepts
Fundamental ideas in person‐centred communication
Strategies for putting person‐centred communication into action
Conclusion
Summary
References
Further reading
9 Systems to support person‐centred decision making
Introduction
What is decision making?
Service user perspectives
Person‐centred decision making
The value of shared decision making
Multidisciplinary team
Organisational decision making
Summary
References
Further reading
10 Connecting with others
Introduction
Relationship with self: emotional intelligence
Relationship with colleagues
Relationships with the person and their family
Conclusion
Summary
References
Further reading
11 The physical environment
Introduction
Ward layout and room type
Acoustic environment (noise reduction)
Lighting (natural daylight and artificial light)
Views, exposure and access to nature
How can a better environment be provided to service users?
Conclusion
Summary
References
Further reading
12 Working with persons' beliefs and values
Introduction
Beliefs, values and person‐centredness
Personal beliefs and values
Professional values
Respecting all beliefs and values
Contemporary considerations and challenges
Beliefs and values in person‐centred practice
Conclusion
Summary
References
Further reading
13 Engaging meaningfully and effectively
Introduction
Engaging authentically
Levels of engagement
Human agency and reflexivity
Challenging the status quo and non‐person‐centred practices
Conclusion
Summary
References
Further reading
14 Sharing in decisions
Introduction
Shared decision making with service users
Shared