Delft Design Guide -Revised edition. Annemiek van Boeijen
processes even more complex. Prevention will play an increasingly more important role in our future health. While at present the care system is primarily focused on treating the sick, in the future the focus will be more on preventing people from falling ill. Personal data such as health data will play a crucial role, which can potentially overwhelm a number of healthcare stakeholders as they need to manage a seemingly endless flow of data.
Dealing with this growing complexity and challenges asks for a holistic approaches. An integration of the knowledge and insights into meaningful and sustainable solutions will be the key approach here. In this way, designers today can offer added value to human health in the future.
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Mindset: Design for Health and Well-Being asks designers to look for solutions that are part of sociotechnical systems. Such systems should be designed to be meaningful and sustainable and should anticipate changes in the healthcare system. This means that you need a holistic view and to work in multidisciplinary collaboration.
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References & Further Reading: Carayon, P. & Wooldridge, A.R., 2019. Improving Patient Safety in the Patient Journey: Contributions from Human Factors Engineering. In A.E. Smith (Ed.), Woman in Industrial and Systems Engineering: Key Advantages and Perspectives on Emerging Topics . Springer International Publishing. / Simonse, L., Albayrak, A., & Starre, S., 2019. Patient journey method for integrated service design. Design for Health , 3(1), 82-97. / Groeneveld, B.S., Melles, M., Vehmeijer, S.B.W., Mathijssen, N.M.C., Dekkers, T., & Goossens, R.H.M., 2019. Developing digital applications for tailored communication in orthopaedics using a research through design approach. Digital Health, 5, 1-14. / Ridder, E. de, Dekkers, T., Porsius, J.T., Kraan, G., & Melles, M., 2018. The perioperative patient experience of hand and wrist surgical patients: An exploratory study using patient journey mapping. Patient Experience Journal, 5(3), 97-107.
Tips & Concerns
Go through a research cycle to understand the challenges, design and propose sustainable solutions, as well as evaluate the impact on the health system.
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It is essential for you to have a solid understanding of the healthcare systems and processes in order to create meaningful and sustainable solutions.
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Limitations
Design for Health and Well-Being needs to rely on a multidisciplinary collaboration of the different stakeholders during the whole design process.
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It is very important to create solutions with an added value for all the stakeholders.
Design for Health and Well-Being offers a perspective for designers to understand the complexity of healthcare systems, to identify the needs and expectations of the different stakeholders, and to design innovative and sustainable solutions with an added value for human health.
perspectives
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How? Challenges in complex healthcare systems are addressed with design approaches such as Human-Centred Design, Contextual Design as well as participatory approaches
such as Co-design and Co-creation. Within these approaches, the ones that are typically used are Patient Journey Mapping, Patient Profiling, Contextmapping, and Personas.
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No product exists in isolation. Focussing on just a tiny segment of the Grand Universal Hierarchy, the one that ranges from our social- technical systems down to chemical compound level, the domain of actual products is wedged between the domains of product service systems and available material choices. Design for sustainability is an approach that puts the well-being of people and the environment first. In addition it implies thinking in systems (deciding how things relate to their larger system); dematerialisation (get more ‘service’ from less product renewable, natural materials); think of materials and components as being in a ‘nutrient’ cycle.
Design for Sustainability
What & Why? DfS means designing products and product-service systems that benefit the natural environment, enhance the well-being of communities around us (especially underprivileged and disadvantaged populations), and are conducive to economic prosperity.
Sustainability is essential to our well-being as well as to human survival in the long run. Designers have a responsibility to pay attention to the sustainability impacts that their work can have. This is not easy, and there is a tendency to treat sustainability as a desirable quality of the product-service system that should only be considered once other priorities have been established. We need to recognize that sustainability is not in competition with other requirements – it is a fundamental precondition for the continued existence of the product-service system, and it influences each design decision that is made.
Sustainability is not a problem that can be solved; it is more of a challenge that we should respond to intelligently and learn from while doing so. Sustainability is also systemic by na- ture. When you deal with one aspect of sustainability such as choosing a renewable material, you will automatically influence other aspects such as biodiversity loss. As a designer, you have to become a system thinker – any design intervention aiming to address a particular challenge will have co-benefits, spillover effects, and negative side effects, and these need to be understood in order for you to design an intervention with sustainable impact.
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Mindset: The most important values a designer can bring