How to Write Letters (Formerly The Book of Letters). Mary Owens Crowther
of Reference
THE LAW OF LETTERS—CONTRACT LETTERS
STATIONERY, CRESTS AND MONOGRAMS
CHAPTER I
WHAT IS A LETTER? 1
CHAPTER II
THE PURPOSE OF THE LETTER 6
THE PARTS OF A LETTER
1. The Heading 10
2. The Inside Address 12
3. The Salutation 16
4. The Body of the Letter 22
5. The Complimentary Close 26
6. The Signature 29
7. The Superscription 33
CHAPTER IV
BEING APPROPRIATE—WHAT TO AVOID
Common Offenses 36
Stock Phrases in Business Letters 38
CHAPTER V
PERSONAL LETTERS—SOCIAL AND FRIENDLY
Invitations and Acknowledgments 44
The Letter of Condolence 91
Letters of Sympathy in Case of Illness 95
Letters of Congratulation 101
Letters of Introduction 107
Letters of Thanks 110
Letters Between Friends 118
CHAPTER VI
PERSONAL BUSINESS LETTERS 124
CHAPTER VII
THE BUSINESS LETTER 135
Sales and Announcement Letters 146
Keeping the Customer 160
Selling Real Estate 163
Bank Letters 173
Letters of Order and Acknowledgment 182
Letters of Complaint and Adjustment