Improving Health Care Quality. Cecilia Fernanda Martinez
8.1 Key Concepts 8.2 DMAIC 8.3 PDCA 8.4 Background 8.5 The Task 8.6 The Data 8.7 Study Design and Data Collection Methodology 8.8 Analysis 8.9 Summary References
15 9 Mapping California Ambulance Diversion 9.1 Key Concepts 9.2 DMAIC 9.3 PDCA 9.4 Background 9.5 The Task 9.6 The Data: ED_ambulance:diversion_trend.xlsx and CA_healthcare_facility_locations.xlsx 9.7 Data Management 9.8 Analysis 9.9 Summary References
16 10 Monitoring Ambulance Diversion Hours 10.1 Key Concepts 10.2 DMAIC 10.3 PDCA 10.4 Background 10.5 The Task 10.6 The Data: CedarsSinai_Diversion_Hours.jmp 10.7 Data Management 10.8 Analysis 10.9 Summary References
17 11 Ambulatory Surgery Start Times 11.1 Key Concepts 11.2 DMAIC 11.3 PDCA 11.4 Background 11.5 The Task 11.6 The Data: ASU.jmp 11.7 Data Management 11.8 Analysis 11.9 Summary Reference
18 12 Pre‐Op TJR Process Improvement – Part 1 12.1 Key Concepts 12.2 DMAIC 12.3 PDCA 12.4 Background 12.5 The Task 12.6 The Data: TJR.xlsx 12.7 Data Management 12.8 Analysis 12.9 Summary Reference
19 13 Pre‐Op TJR Process Improvement – Part 2 13.1 Key Concepts 13.2 DMAIC 13.3 PDCA 13.4 Background 13.5 The Task 13.6 The Data: TJR.jmp 13.7 Data Management 13.8 Analysis 13.9 Summary References
20 14 Pre‐Op TJR Process Improvement – Part 3 14.1 Key Concepts 14.2 DMAIC 14.3 PDCA 14.4 Background 14.5 The Task 14.6 The Data: TJR.jmp 14.7 Data Management 14.8 Analysis 14.9 Summary References
21 Index
List of Tables
1 Chapter 1Table 1.1 Summary of statistical tools.
2 Chapter 2Table 2.1 Variable definitions for complaint data.Table 2.2 Variable definitions for patient feedback data.
3 Chapter 3Table 3.1 Variable definitions.
4 Chapter 4Table 4.1 Saving and sharing dashboards.
5 Chapter 7Table 7.1 Data definitions for nursing survey responses.
6 Chapter 8Table 8.1 Differences to