Improving Health Care Quality. Cecilia Fernanda Martinez

Improving Health Care Quality - Cecilia Fernanda Martinez


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      Improving Health Care Quality: Case Studies with JMP®

       Mary Ann Shifflet

      University of Southern Indiana

       Cecilia Martinez

      Clarkson University

       Jane Oppenlander

      Clarkson University

      © 2020 John Wiley & Sons

      All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by law. Advice on how to obtain permission to reuse material from this title is available at http://www.wiley.com/go/permissions.

      The right of Mary Ann Shifflet, Cecilia Martinez, Jane Oppenlander and Shirley Shmerling to be identified as the authors of this work has been asserted in accordance with law.

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       Library of Congress Cataloging‐in‐Publication Data

      Names: Shifflet, Mary Ann, 1956- author. | Martinez, Cecilia, 1979- author.

      | Oppenlander, Jane, author. | Shmerling, Shirley, 1961- author.

      Title: Improving health care quality : case studies with JMP / Mary Ann

      Shifflet, Cecilia Martinez, Jane Oppenlander, Shirley Shmerling.

      Description: Hoboken, NJ : Wiley, [2020] | Includes bibliographical

      references and index.

      Identifiers: LCCN 2019057873 (print) | LCCN 2019057874 (ebook) | ISBN

      9781119604617 (hardback) | ISBN 9781119604648 (adobe pdf) | ISBN

      9781119604679 (epub)

      Subjects: MESH: Quality Improvement | Quality Assurance, Health

      Care--methods | Models, Statistical | Data Analysis | Outcome and

      Process Assessment, Health Care--methods | United States | Case Reports

      Classification: LCC RA418 (print) | LCC RA418 (ebook) | NLM W 84.4 AA1 |

      DDC 362.1--dc23

      LC record available at https://lccn.loc.gov/2019057873

      LC ebook record available at https://lccn.loc.gov/2019057874

      Cover Design: Wiley

      Cover Image: © Baac3nes/Getty Images

Mary Ann Shifflet
To my daughter, Anna Victoria Cecilia Martinez
To my family and my teachers Jane Oppenlander
To my husband, Dror, and sons Matan and Adi Shirley Shmerling

      If you cannot be one of the authors, being invited to write the Foreword is perhaps the next best thing!

      I say this because, when the idea for this project first came about, I had agreed to be one of the co‐authors. I was really excited about being a part of it, and to have the opportunity to contribute to the literature of the use of statistical analysis in improving the quality of healthcare delivery. The energy that Mary Ann, Cecilia, Jane, and Shirley each brought to the early discussions about the book was infectious, and I was eager to get started. Unfortunately, due to life circumstances at the time, I had to make the difficult decision to step away. It is so rewarding to see that the book has now come to fruition, and I believe it will become a great addition to the bookshelves of current and future healthcare leaders alike.

      With the increasing focus on value, it is now incumbent on all healthcare professionals – not just those in the Quality department – to find ways of improving the quality of


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