20 правил успеха. Заметки отдела продаж. Никита Вячеславович Калистратов

20 правил успеха. Заметки отдела продаж

Даже если продавец не знает всех подробностей, важно не терять уверенности и работать на результат. К клиенту всегда нужно относиться с уважением, а если не можешь ответить на вопрос, важно быстро найти нужную информацию и предоставить её клиенту.

Совет читателям

1. **Знание продукта:** Убедитесь, что вы полностью понимаете продукт, который продаете. Чем больше вы знаете, тем легче будет отвечать на вопросы и работать с возражениями.

Конец ознакомительного фрагмента.

Текст предоставлен ООО «Литрес».

Прочитайте эту книгу целиком, купив полную легальную версию на Литрес.

Безопасно оплатить книгу можно банковской картой Visa, MasterCard, Maestro, со счета мобильного телефона, с платежного терминала, в салоне МТС или Связной, через PayPal, WebMoney, Яндекс.Деньги, QIWI Кошелек, бонусными картами или другим удобным Вам способом.

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

Скачать книгу