Technical Building Services A Complete Guide - 2020 Edition. Gerardus Blokdyk
and round to the nearest tenth. Then transfer to the corresponding spoke in the Technical Building Services Scorecard on the second next page of the Self-Assessment.
Your completed Technical Building Services Scorecard will give you a clear presentation of which Technical Building Services areas need attention.
Technical Building Services
Scorecard Example
Example of how the finalized Scorecard can look like:
Technical Building Services
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Technical Building Services
Scorecard Example13
Technical Building Services
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:45
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:75
CRITERION #6: CONTROL:92
CRITERION #7: SUSTAIN:105
Technical Building Services and Managing Projects, Criteria for Project Managers:130
1.0 Initiating Process Group: Technical Building Services131
1.1 Project Charter: Technical Building Services133
1.2 Stakeholder Register: Technical Building Services135
1.3 Stakeholder Analysis Matrix: Technical Building Services136
2.0 Planning Process Group: Technical Building Services138
2.1 Project Management Plan: Technical Building Services140
2.2 Scope Management Plan: Technical Building Services142
2.3 Requirements Management Plan: Technical Building Services144
2.4 Requirements Documentation: Technical Building Services146
2.5 Requirements Traceability Matrix: Technical Building Services148
2.6 Project Scope Statement: Technical Building Services150
2.7 Assumption and Constraint Log: Technical Building Services152
2.8 Work Breakdown Structure: Technical Building Services154
2.9 WBS Dictionary: Technical Building Services156
2.10 Schedule Management Plan: Technical Building Services158
2.11 Activity List: Technical Building Services160
2.12 Activity Attributes: Technical Building Services162
2.13 Milestone List: Technical Building Services164
2.14 Network Diagram: Technical Building Services166
2.15 Activity Resource Requirements: Technical Building Services168
2.16 Resource Breakdown Structure: Technical Building Services170
2.17 Activity Duration Estimates: Technical Building Services172
2.18 Duration Estimating Worksheet: Technical Building Services174
2.19 Project Schedule: Technical Building Services176
2.20 Cost Management Plan: Technical Building Services178
2.21 Activity Cost Estimates: Technical Building Services180
2.22 Cost Estimating Worksheet: Technical Building Services182
2.23 Cost Baseline: Technical Building Services184
2.24 Quality Management Plan: Technical Building Services186
2.25 Quality Metrics: Technical Building Services188
2.26 Process Improvement Plan: Technical Building Services190
2.27 Responsibility Assignment Matrix: Technical Building Services192
2.28 Roles and Responsibilities: Technical Building Services194
2.29 Human Resource Management Plan: Technical Building Services196
2.30 Communications Management Plan: Technical Building Services198
2.31 Risk Management Plan: Technical Building Services200
2.32 Risk Register: Technical Building Services202
2.33 Probability and Impact Assessment: Technical Building Services204
2.34 Probability and Impact Matrix: Technical Building Services206
2.35 Risk Data Sheet: Technical Building Services208
2.36 Procurement Management Plan: Technical Building Services210
2.37 Source Selection Criteria: Technical Building Services212
2.38 Stakeholder Management Plan: Technical Building Services214
2.39 Change Management Plan: Technical Building Services216
3.0 Executing Process Group: Technical Building Services218
3.1 Team Member Status Report: Technical Building Services220
3.2 Change Request: Technical Building Services222
3.3 Change Log: Technical Building Services224
3.4 Decision Log: Technical Building Services226
3.5 Quality Audit: Technical Building Services228
3.6 Team Directory: Technical Building Services231
3.7 Team Operating Agreement: Technical Building Services233
3.8 Team Performance Assessment: Technical Building Services235
3.9 Team Member Performance Assessment: Technical Building Services238
3.10 Issue Log: Technical Building Services240
4.0 Monitoring and Controlling Process Group: Technical Building Services242
4.1 Project Performance Report: Technical Building Services244
4.2 Variance Analysis: Technical Building Services246
4.3 Earned Value Status: Technical Building Services248
4.4 Risk Audit: Technical Building Services250
4.5 Contractor Status Report: Technical Building Services252
4.6 Formal Acceptance: Technical Building Services254
5.0 Closing Process Group: Technical Building Services256
5.1 Procurement Audit: Technical Building Services258
5.2 Contract Close-Out: Technical Building Services260
5.3 Project or Phase Close-Out: Technical Building Services262
5.4 Lessons Learned: Technical Building Services264
Index266
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an