System Justification A Complete Guide - 2020 Edition. Gerardus Blokdyk
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7. The political context: who holds power?
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8. What defines best in class?
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9. What is the scope of the System justification effort?
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10. Is special System justification user knowledge required?
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11. Does the team have regular meetings?
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12. What would be the goal or target for a System justification’s improvement team?
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13. What are the core elements of the System justification business case?
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14. What constraints exist that might impact the team?
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15. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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16. What is out of scope?
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17. In what way can you redefine the criteria of choice clients have in your category in your favor?
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18. Has the direction changed at all during the course of System justification? If so, when did it change and why?
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19. What is out-of-scope initially?
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20. What is the worst case scenario?
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21. How will the System justification team and the group measure complete success of System justification?
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22. What customer feedback methods were used to solicit their input?
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23. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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24. How do you keep key subject matter experts in the loop?
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25. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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26. What are the rough order estimates on cost savings/opportunities that System justification brings?
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27. Who are the System justification improvement team members, including Management Leads and Coaches?
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28. How often are the team meetings?
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29. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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30. How would you define System justification leadership?
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31. Do you all define System justification in the same way?
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32. How do you manage unclear System justification requirements?
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33. How have you defined all System justification requirements first?
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34. What are (control) requirements for System justification Information?
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35. Is System justification required?
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36. Are required metrics defined, what are they?
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37. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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38. How will variation in the actual durations of each activity be dealt with to ensure that the expected System justification results are met?
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39. What are the requirements for audit information?
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40. Are the System justification requirements complete?
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41. What system do you use for gathering System justification information?
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42. What is the definition of success?
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43. Is it clearly defined in and to your organization what you do?
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44. What sources do you use to gather information for a System justification study?
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45. How do you manage changes in System justification requirements?
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46. What is the scope of the System justification work?
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47. Has everyone on the team, including the team leaders, been properly trained?
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48. How are consistent System justification definitions important?
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49. What is the scope of System justification?
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50. Is there a critical path to deliver System justification results?
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51. What intelligence can you gather?
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52. How and when will the baselines be defined?
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53. Is the work to date meeting requirements?
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54. Has a high-level ‘as is’ process map been completed, verified and validated?
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55. Are there any constraints known that bear on the ability to perform System justification work? How is the team addressing them?
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56. Has your scope been defined?
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57. Has/have the customer(s) been identified?
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58. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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59. Are roles and responsibilities formally defined?
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60. Are audit criteria, scope, frequency and methods defined?
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61. Is System justification linked to key stakeholder goals and objectives?
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62.