Health Service Management A Complete Guide - 2020 Edition. Gerardus Blokdyk
the scope?
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115. How and when will the baselines be defined?
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116. What happens if Health Service Management’s scope changes?
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117. Is there a Health Service Management management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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118. What scope to assess?
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119. Scope of sensitive information?
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120. How do you manage scope?
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121. What are the compelling stakeholder reasons for embarking on Health Service Management?
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122. What is the scope of the Health Service Management work?
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123. Have all of the relationships been defined properly?
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124. Are roles and responsibilities formally defined?
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125. What is the scope of the Health Service Management effort?
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126. If substitutes have been appointed, have they been briefed on the Health Service Management goals and received regular communications as to the progress to date?
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127. Has everyone on the team, including the team leaders, been properly trained?
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128. How do you keep key subject matter experts in the loop?
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129. Has a project plan, Gantt chart, or similar been developed/completed?
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130. What is the definition of Health Service Management excellence?
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131. Has a high-level ‘as is’ process map been completed, verified and validated?
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132. Are the Health Service Management requirements testable?
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133. How did the Health Service Management manager receive input to the development of a Health Service Management improvement plan and the estimated completion dates/times of each activity?
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134. What is in the scope and what is not in scope?
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135. Is the Health Service Management scope complete and appropriately sized?
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136. What would be the goal or target for a Health Service Management’s improvement team?
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137. Where can you gather more information?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health Service Management Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Do the benefits outweigh the costs?
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2. Who should receive measurement reports?
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3. What details are required of the Health Service Management cost structure?
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4. What causes innovation to fail or succeed in your organization?
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5. Which costs should be taken into account?
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6. What does your operating model cost?
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7. Are there any easy-to-implement alternatives to Health Service Management? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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8. Are there competing Health Service Management priorities?
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9. What is the total cost related to deploying Health Service Management, including any consulting or professional services?
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10. What causes investor action?
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11. What are your customers expectations and measures?
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12. Do you have an issue in getting priority?
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13. How frequently do you track Health Service Management measures?
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14. Are there measurements based on task performance?
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15. What are the Health Service Management key cost drivers?
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16. How do you measure success?
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17. Where can you go to verify the info?
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18. What do you measure and why?
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19. What disadvantage does this cause for the user?
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20. Did you tackle the cause or the symptom?
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21. What can be used to verify compliance?
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22. What would it cost to replace your technology?
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23. What would be a real cause for concern?
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24. What are the costs?
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25. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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26. Is the solution cost-effective?
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27. What are you verifying?
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28. What are the costs of reform?
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