Desktops As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Desktops As A Service

      Scorecard Example12

      Desktops As A Service

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Desktops As A Service and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Desktops As A Service127

      1.1 Project Charter: Desktops As A Service129

      1.2 Stakeholder Register: Desktops As A Service131

      1.3 Stakeholder Analysis Matrix: Desktops As A Service132

      2.0 Planning Process Group: Desktops As A Service134

      2.1 Project Management Plan: Desktops As A Service136

      2.2 Scope Management Plan: Desktops As A Service138

      2.3 Requirements Management Plan: Desktops As A Service140

      2.4 Requirements Documentation: Desktops As A Service142

      2.5 Requirements Traceability Matrix: Desktops As A Service144

      2.6 Project Scope Statement: Desktops As A Service146

      2.7 Assumption and Constraint Log: Desktops As A Service148

      2.8 Work Breakdown Structure: Desktops As A Service150

      2.9 WBS Dictionary: Desktops As A Service152

      2.10 Schedule Management Plan: Desktops As A Service154

      2.11 Activity List: Desktops As A Service156

      2.12 Activity Attributes: Desktops As A Service158

      2.13 Milestone List: Desktops As A Service160

      2.14 Network Diagram: Desktops As A Service162

      2.15 Activity Resource Requirements: Desktops As A Service164

      2.16 Resource Breakdown Structure: Desktops As A Service166

      2.17 Activity Duration Estimates: Desktops As A Service168

      2.18 Duration Estimating Worksheet: Desktops As A Service170

      2.19 Project Schedule: Desktops As A Service172

      2.20 Cost Management Plan: Desktops As A Service174

      2.21 Activity Cost Estimates: Desktops As A Service176

      2.22 Cost Estimating Worksheet: Desktops As A Service178

      2.23 Cost Baseline: Desktops As A Service180

      2.24 Quality Management Plan: Desktops As A Service182

      2.25 Quality Metrics: Desktops As A Service184

      2.26 Process Improvement Plan: Desktops As A Service186

      2.27 Responsibility Assignment Matrix: Desktops As A Service188

      2.28 Roles and Responsibilities: Desktops As A Service190

      2.29 Human Resource Management Plan: Desktops As A Service192

      2.30 Communications Management Plan: Desktops As A Service194

      2.31 Risk Management Plan: Desktops As A Service196

      2.32 Risk Register: Desktops As A Service198

      2.33 Probability and Impact Assessment: Desktops As A Service200

      2.34 Probability and Impact Matrix: Desktops As A Service202

      2.35 Risk Data Sheet: Desktops As A Service204

      2.36 Procurement Management Plan: Desktops As A Service206

      2.37 Source Selection Criteria: Desktops As A Service208

      2.38 Stakeholder Management Plan: Desktops As A Service210

      2.39 Change Management Plan: Desktops As A Service212

      3.0 Executing Process Group: Desktops As A Service214

      3.1 Team Member Status Report: Desktops As A Service216

      3.2 Change Request: Desktops As A Service218

      3.3 Change Log: Desktops As A Service220

      3.4 Decision Log: Desktops As A Service222

      3.5 Quality Audit: Desktops As A Service224

      3.6 Team Directory: Desktops As A Service227

      3.7 Team Operating Agreement: Desktops As A Service229

      3.8 Team Performance Assessment: Desktops As A Service231

      3.9 Team Member Performance Assessment: Desktops As A Service234

      3.10 Issue Log: Desktops As A Service236

      4.0 Monitoring and Controlling Process Group: Desktops As A Service238

      4.1 Project Performance Report: Desktops As A Service240

      4.2 Variance Analysis: Desktops As A Service242

      4.3 Earned Value Status: Desktops As A Service244

      4.4 Risk Audit: Desktops As A Service246

      4.5 Contractor Status Report: Desktops As A Service248

      4.6 Formal Acceptance: Desktops As A Service250

      5.0 Closing Process Group: Desktops As A Service252

      5.1 Procurement Audit: Desktops As A Service254

      5.2 Contract Close-Out: Desktops As A Service256

      5.3 Project or Phase Close-Out: Desktops As A Service258

      5.4 Lessons Learned: Desktops As A Service260

      Index262

      CRITERION #1: RECOGNIZE