Healthcare Quality A Complete Guide - 2020 Edition. Gerardus Blokdyk
Score
13. Who defines (or who defined) the rules and roles?
<--- Score
14. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
15. What are the Healthcare quality tasks and definitions?
<--- Score
16. What customer feedback methods were used to solicit their input?
<--- Score
17. Where can you gather more information?
<--- Score
18. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
<--- Score
19. Is scope creep really all bad news?
<--- Score
20. What is the scope of the Healthcare quality effort?
<--- Score
21. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
22. Are customer(s) identified and segmented according to their different needs and requirements?
<--- Score
23. Who are the Healthcare quality improvement team members, including Management Leads and Coaches?
<--- Score
24. Are resources adequate for the scope?
<--- Score
25. Is special Healthcare quality user knowledge required?
<--- Score
26. Will team members perform Healthcare quality work when assigned and in a timely fashion?
<--- Score
27. What happens if Healthcare quality’s scope changes?
<--- Score
28. What constraints exist that might impact the team?
<--- Score
29. What Healthcare quality services do you require?
<--- Score
30. How do you think the partners involved in Healthcare quality would have defined success?
<--- Score
31. What are the requirements for audit information?
<--- Score
32. Is there a Healthcare quality management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
33. What system do you use for gathering Healthcare quality information?
<--- Score
34. Are approval levels defined for contracts and supplements to contracts?
<--- Score
35. Is it clearly defined in and to your organization what you do?
<--- Score
36. How are consistent Healthcare quality definitions important?
<--- Score
37. How can the value of Healthcare quality be defined?
<--- Score
38. What scope to assess?
<--- Score
39. Is Healthcare quality required?
<--- Score
40. When is/was the Healthcare quality start date?
<--- Score
41. What are the Healthcare quality use cases?
<--- Score
42. How is the team tracking and documenting its work?
<--- Score
43. What defines best in class?
<--- Score
44. Is the Healthcare quality scope complete and appropriately sized?
<--- Score
45. Will team members regularly document their Healthcare quality work?
<--- Score
46. How will variation in the actual durations of each activity be dealt with to ensure that the expected Healthcare quality results are met?
<--- Score
47. What would be the goal or target for a Healthcare quality’s improvement team?
<--- Score
48. Do you all define Healthcare quality in the same way?
<--- Score
49. What key stakeholder process output measure(s) does Healthcare quality leverage and how?
<--- Score
50. How do you gather the stories?
<--- Score
51. What is the context?
<--- Score
52. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
53. How did the Healthcare quality manager receive input to the development of a Healthcare quality improvement plan and the estimated completion dates/times of each activity?
<--- Score
54. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
55. Are accountability and ownership for Healthcare quality clearly defined?
<--- Score
56. Who is gathering Healthcare quality information?
<--- Score
57. The political context: who holds power?
<--- Score
58. How do you catch Healthcare quality definition inconsistencies?
<--- Score
59. Are audit criteria, scope, frequency and methods defined?
<--- Score
60. How often are the team meetings?
<--- Score
61. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
62. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
<--- Score
63. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
64. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
65. What is out of scope?
<--- Score
66. In what way can you redefine the criteria of choice clients have in your category in your favor?
<--- Score
67. What knowledge or experience is required?
<--- Score
68.