Healthcare Quality A Complete Guide - 2020 Edition. Gerardus Blokdyk
should you gather?
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69. What is the worst case scenario?
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70. When is the estimated completion date?
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71. Is there a critical path to deliver Healthcare quality results?
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72. What are the rough order estimates on cost savings/opportunities that Healthcare quality brings?
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73. Have specific policy objectives been defined?
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74. How would you define the culture at your organization, how susceptible is it to Healthcare quality changes?
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75. What sort of initial information to gather?
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76. Are all requirements met?
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77. Are roles and responsibilities formally defined?
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78. What intelligence can you gather?
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79. Have all of the relationships been defined properly?
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80. Have all basic functions of Healthcare quality been defined?
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81. How do you keep key subject matter experts in the loop?
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82. Has a team charter been developed and communicated?
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83. Is there any additional Healthcare quality definition of success?
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84. What are the compelling stakeholder reasons for embarking on Healthcare quality?
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85. How do you gather Healthcare quality requirements?
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86. How do you gather requirements?
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87. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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88. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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89. What are the record-keeping requirements of Healthcare quality activities?
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90. What is out-of-scope initially?
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91. What is the definition of success?
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92. What Healthcare quality requirements should be gathered?
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93. Has a Healthcare quality requirement not been met?
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94. What are the dynamics of the communication plan?
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95. Do you have organizational privacy requirements?
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96. Is the team equipped with available and reliable resources?
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97. How do you hand over Healthcare quality context?
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98. What is in the scope and what is not in scope?
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99. Is full participation by members in regularly held team meetings guaranteed?
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100. What is the scope?
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101. Is the Healthcare quality scope manageable?
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102. Are task requirements clearly defined?
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103. How will the Healthcare quality team and the group measure complete success of Healthcare quality?
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104. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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105. Has the direction changed at all during the course of Healthcare quality? If so, when did it change and why?
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106. How does the Healthcare quality manager ensure against scope creep?
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107. Has a high-level ‘as is’ process map been completed, verified and validated?
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108. How do you build the right business case?
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109. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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110. Is there a clear Healthcare quality case definition?
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111. Who is gathering information?
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112. Are there different segments of customers?
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113. Is Healthcare quality currently on schedule according to the plan?
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114. What gets examined?
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115. Why are you doing Healthcare quality and what is the scope?
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116. Has the Healthcare quality work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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117. How do you manage scope?
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118. Is the scope of Healthcare quality defined?
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119. Has/have the customer(s) been identified?
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120. Are required metrics defined, what are they?
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121. Does the team have regular meetings?
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122. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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123. How would you define Healthcare quality leadership?
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124. Is Healthcare quality linked to key stakeholder goals and objectives?
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125. Has your scope been defined?
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