Healthcare Services A Complete Guide - 2020 Edition. Gerardus Blokdyk
65. What sources do you use to gather information for a Healthcare services study?
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66. How do you keep key subject matter experts in the loop?
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67. What is the scope of the Healthcare services work?
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68. Scope of sensitive information?
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69. Has a Healthcare services requirement not been met?
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70. What would be the goal or target for a Healthcare services’s improvement team?
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71. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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72. What happens if Healthcare services’s scope changes?
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73. How do you gather Healthcare services requirements?
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74. Who is gathering information?
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75. How do you gather the stories?
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76. Is the Healthcare services scope complete and appropriately sized?
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77. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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78. If substitutes have been appointed, have they been briefed on the Healthcare services goals and received regular communications as to the progress to date?
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79. Is there a critical path to deliver Healthcare services results?
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80. Does the scope remain the same?
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81. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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82. How do you think the partners involved in Healthcare services would have defined success?
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83. How often are the team meetings?
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84. Is scope creep really all bad news?
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85. How will variation in the actual durations of each activity be dealt with to ensure that the expected Healthcare services results are met?
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86. What is the scope of Healthcare services?
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87. What are the compelling stakeholder reasons for embarking on Healthcare services?
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88. Has a team charter been developed and communicated?
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89. Is the Healthcare services scope manageable?
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90. How do you catch Healthcare services definition inconsistencies?
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91. Is the scope of Healthcare services defined?
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92. Have specific policy objectives been defined?
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93. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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94. Has/have the customer(s) been identified?
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95. What gets examined?
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96. Where can you gather more information?
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97. Are audit criteria, scope, frequency and methods defined?
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98. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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99. Are there any constraints known that bear on the ability to perform Healthcare services work? How is the team addressing them?
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100. Do you have a Healthcare services success story or case study ready to tell and share?
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101. What information do you gather?
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102. What is a worst-case scenario for losses?
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103. Is there a clear Healthcare services case definition?
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104. How was the ‘as is’ process map developed, reviewed, verified and validated?
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105. Has the direction changed at all during the course of Healthcare services? If so, when did it change and why?
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106. What are the Healthcare services tasks and definitions?
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107. What defines best in class?
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108. What knowledge or experience is required?
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109. How do you build the right business case?
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110. How and when will the baselines be defined?
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111. What are the Healthcare services use cases?
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112. What intelligence can you gather?
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113. Are the Healthcare services requirements complete?
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114. How do you manage changes in Healthcare services requirements?
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115. Has everyone on the team, including the team leaders, been properly trained?
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116. What baselines are required to be defined and managed?
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117. Have all of the relationships been defined properly?
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118. Are task requirements clearly defined?
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119. How is the team tracking and documenting its work?
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120. How can the value of Healthcare services be defined?
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121. Who are the Healthcare