Capacity Development A Complete Guide - 2020 Edition. Gerardus Blokdyk
that Capacity Development brings?
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20. What is the definition of success?
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21. What is a worst-case scenario for losses?
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22. How would you define Capacity Development leadership?
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23. How do you keep key subject matter experts in the loop?
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24. Scope of sensitive information?
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25. In what way can you redefine the criteria of choice clients have in your category in your favor?
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26. What is in the scope and what is not in scope?
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27. Has a Capacity Development requirement not been met?
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28. Has your scope been defined?
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29. Is there any additional Capacity Development definition of success?
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30. Are improvement team members fully trained on Capacity Development?
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31. Has a high-level ‘as is’ process map been completed, verified and validated?
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32. What is out-of-scope initially?
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33. What are the tasks and definitions?
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34. When are meeting minutes sent out? Who is on the distribution list?
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35. Are the Capacity Development requirements complete?
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36. What critical content must be communicated – who, what, when, where, and how?
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37. How can the value of Capacity Development be defined?
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38. How do you gather the stories?
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39. Is Capacity Development required?
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40. Has a team charter been developed and communicated?
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41. Is full participation by members in regularly held team meetings guaranteed?
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42. What are the record-keeping requirements of Capacity Development activities?
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43. What are the Capacity Development use cases?
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44. Do you have a Capacity Development success story or case study ready to tell and share?
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45. What is the scope of the Capacity Development effort?
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46. Is the Capacity Development scope manageable?
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47. How was the ‘as is’ process map developed, reviewed, verified and validated?
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48. What customer feedback methods were used to solicit their input?
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49. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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50. What are the core elements of the Capacity Development business case?
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51. Is there a Capacity Development management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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52. Are audit criteria, scope, frequency and methods defined?
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53. How is the team tracking and documenting its work?
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54. What is the scope of the Capacity Development work?
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55. Have all of the relationships been defined properly?
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56. How do you gather requirements?
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57. The political context: who holds power?
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58. Have the customer needs been translated into specific, measurable requirements? How?
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59. What Capacity Development requirements should be gathered?
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60. Is there a clear Capacity Development case definition?
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61. Are required metrics defined, what are they?
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62. Do you all define Capacity Development in the same way?
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63. Are different versions of process maps needed to account for the different types of inputs?
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64. Are customer(s) identified and segmented according to their different needs and requirements?
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65. What is out of scope?
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66. What information do you gather?
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67. How do you catch Capacity Development definition inconsistencies?
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68. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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69. Is the scope of Capacity Development defined?
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70. What are the dynamics of the communication plan?
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71. Why are you doing Capacity Development and what is the scope?
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72. What sources do you use to gather information for a Capacity Development study?
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73. How do you build the right business case?
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74. Is the team equipped with available and reliable resources?
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75. Are task requirements clearly defined?
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76. Has the direction changed at all during the course of Capacity Development? If so, when did it change and why?
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