The Communication Playbook. Teri Kwal Gamble
names.20
1 Why do we place such a premium on names?
2 To what extent, if any, have you found your reaction to a person shaped by his or her name?
3 What if your own name is an unusual one? How do you imagine it will affect your career opportunities and success?
4 What if you’re not applying for a position that is associated closely with your gender? Would you change your name or use just your first and middle initials in lieu of your whole name on your application?
5 Do you believe that if you altered your name and it was discovered by others that they would view you as competing fairly or cheating? Why?
6 What do you see as a viable solution to the name game?
In the effort to avoid such gender effects, genderless words are increasingly substituted for gendered ones, including Latinx (representing anyone in North America with roots in Latin America—male, female, or gender-nonconforming) and Chicanx (representing anyone of Mexican descent). Some prefer using these words in place of the masculine Latino and Chicano because they see them as a means of removing the machismo in the culture and the language, as well as a means of empowering others.21
Polarization: The Missing Middle
Polarization is the use of either–or language that causes us to perceive and speak about the world in extremes. If you think about it, the English language encourages these false dichotomies, or choices. Even though most people are not beautiful or ugly, tall or short, fat or thin, for you or against you, the English language has few words descriptive of the middle positions. How does polarized language affect your ability to express yourself clearly?
Can you fill in the opposites for each of the following words?
Conservative
Fat
Happy
Bold
Brave
Tall
Next, try filling in two or more words between each pair of opposites. That’s more difficult, isn’t it? It’s harder for us to find words that express all possibilities, rather than the extremes. Because polarizing words fail to reflect the vast middle, they do not represent reality. Instead, they emphasize artificial divisions.
Evasive and Emotive Language
Frequently, our reaction to a person or event is totally changed by words. If we are not vigilant, we can easily be manipulated or conned by language.
Analyze the following sets of words to see how your reactions may change as the words used change:
1 coffin casket slumber chamber
2 girl woman broad
3 backward developing underdeveloped
4 correction price drop loss
Words Announce Our Attitudes
If we like an old piece of furniture, we might refer to it as an antique. If we don’t like it, we’d probably call it a piece of junk. Words broadcast attitudes. For example, a few years ago, PETA (People for the Ethical Treatment of Animals) asked the Federal Trade Commission to revise the fur label phrase “animal producing the fur” to read “animal slaughtered for the fur.”22
The word euphemism is derived from the Greek term meaning “to use words of good omen.” When we use a euphemism, we substitute a pleasant term for a less pleasant one. Euphemisms help conceal a communicator’s meaning by making the message delivered appear more congenial than it actually is. Employees who lose their jobs are “de-hired,” undergo a “vocational relocation,” are left “indefinitely idling,” experience a “realignment” or “constructive dismissal,” or are “freed up for the future.” It seems that only on The Apprentice did someone actually utter the phrase “You’re fired!”
When the environment became a political issue, political strategist Frank Luntz advised using the term climate change in place of global warming because “while global warming has catastrophic implications attached to it, climate change sounds like a more controllable and less emotional challenge.”23 He also suggested using the word conservationist instead of environmentalist because the former conveys a “moderate, reasoned, common sense position,” while the latter has the “connotation of extremism.”24 Of late, some have identified the term alt-right as dangerous, believing that it is a euphemism for an extremist group that is racist, anti-Semitic, and antifeminist, with roots in White nationalism and White supremacy.25 Do you agree?
Do You Talk Doublespeak?
William Lutz, the coiner of the term doublespeak, equates the evasive use of language with linguistic fraud and deception.26 Lutz lists the following as prime examples of doublespeak: calling the invasion of another country a “predawn vertical insertion,” naming a missile the “Peacemaker,” and referring to taxes as “revenue enhancement.” Do euphemisms reveal changes in attitude? What do you think?
Politically Correct Language
The following definitions appear in Henry Beard and Christopher Cerf’s tongue-in-cheek guide, the Official Politically Correct Dictionary and Handbook:
Lazy: motivationally deficient
Wrong: differently logical
Ugly: cosmetically different
Prostitute: sex-care provider
Fat: horizontally challenged27
Are your connotations for the term politically correct language positive or negative? Do you define it as speech that is sensitive or speech that is censored?
According to Diane Ravitch, author of The Language Police, words that might offend feminists, religious conservatives, multiculturalists, minority activists, or members of other groups are routinely deleted from the textbooks used in U.S. schools because they are believed to be politically incorrect. For example, one textbook author rewrote Bob Dylan’s folk song “Blowin’ in the Wind” which had asked, “How many roads must a man walk down before you call him a man?” to read: “How many roads must an individual walk down before you can call them an adult?”28
Yet, like so many other words, politically correct language means different things to different groups of people. For some of us, being politically correct means making the effort not to offend by selecting words that show our respect for and sensitivity to the needs and interest of others. Politically correct language can help take the sting out of confrontations by blunting the sharpness of our words. For example, in the United States, over a period of time the word slow was replaced by the word retarded, which was then changed to challenged, next to special, and then to an individual with an intellectual disability. Similarly, over a half century ago, the defining term for persons of African ancestry has shifted from colored to Negro to Black, to Afro-American, to people of color or African American.29 When we use politically correct language, we reveal our sensitivity to the preferences of those with whom we are conversing.
For others, however, political correctness means that we feel compelled by societal pressures not to use some words—referred to as taboo words—because we believe that using them might cause others to label us as racist, sexist, homophobic, or ageist. For example, some years ago, a student in one Ivy League university was thought to be a racist when he yelled, “Shut up, you water buffalo” out a window at a noisy group of African American