Technical Building Services A Complete Guide - 2020 Edition. Gerardus Blokdyk

Technical Building Services A Complete Guide - 2020 Edition - Gerardus Blokdyk


Скачать книгу
and documenting its work?

      <--- Score

      117. Are customer(s) identified and segmented according to their different needs and requirements?

      <--- Score

      118. What would be the goal or target for a Technical building services’s improvement team?

      <--- Score

      119. What are the record-keeping requirements of Technical building services activities?

      <--- Score

      120. What is the definition of Technical building services excellence?

      <--- Score

      121. Is there a Technical building services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

      <--- Score

      122. What are the rough order estimates on cost savings/opportunities that Technical building services brings?

      <--- Score

      123. What are the requirements for audit information?

      <--- Score

      124. How do you manage scope?

      <--- Score

      125. Has/have the customer(s) been identified?

      <--- Score

      126. Is there any additional Technical building services definition of success?

      <--- Score

      127. What baselines are required to be defined and managed?

      <--- Score

      128. What scope to assess?

      <--- Score

      129. Has a Technical building services requirement not been met?

      <--- Score

      130. Do you have organizational privacy requirements?

      <--- Score

      131. Is there a clear Technical building services case definition?

      <--- Score

      132. Who is gathering information?

      <--- Score

      133. Is Technical building services currently on schedule according to the plan?

      <--- Score

      134. Will a Technical building services production readiness review be required?

      <--- Score

      135. What are the Technical building services tasks and definitions?

      <--- Score

      136. Is the Technical building services scope complete and appropriately sized?

      <--- Score

      137. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

      <--- Score

      138. What is the scope of the Technical building services effort?

      <--- Score

      139. What are the tasks and definitions?

      <--- Score

      140. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

      <--- Score

      141. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Technical building services Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Have you included everything in your Technical building services cost models?

      <--- Score

      2. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Technical building services services/products?

      <--- Score

      3. Are the measurements objective?

      <--- Score

      4. Was a business case (cost/benefit) developed?

      <--- Score

      5. Why do you expend time and effort to implement measurement, for whom?

      <--- Score

      6. Are missed Technical building services opportunities costing your organization money?

      <--- Score

      7. How will effects be measured?

      <--- Score

      8. How will you measure your Technical building services effectiveness?

      <--- Score

      9. How do your measurements capture actionable Technical building services information for use in exceeding your customers expectations and securing your customers engagement?

      <--- Score

      10. What would be a real cause for concern?

      <--- Score

      11. How do you aggregate measures across priorities?

      <--- Score

      12. What are the uncertainties surrounding estimates of impact?

      <--- Score

      13. Did you tackle the cause or the symptom?

      <--- Score

      14. Are there measurements based on task performance?

      <--- Score

      15. Where can you go to verify the info?

      <--- Score

      16. How much does it cost?

      <--- Score

      17. What would it cost to replace your technology?

      <--- Score

      18. How is performance measured?

      <--- Score

      19. How frequently do you verify your Technical building services strategy?

      <--- Score

      20. Are supply costs steady or fluctuating?

      <--- Score

      21. Is the solution cost-effective?

      <--- Score

      22. How will you measure success?

      <--- Score

      23. What users will be impacted?

      <--- Score

      24. Do the benefits outweigh the costs?

      <--- Score

      25.


Скачать книгу