Service Networking A Complete Guide - 2020 Edition. Gerardus Blokdyk
and documenting its work?
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66. What is the definition of success?
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67. What key stakeholder process output measure(s) does Service networking leverage and how?
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68. Has the direction changed at all during the course of Service networking? If so, when did it change and why?
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69. Has/have the customer(s) been identified?
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70. How do you manage scope?
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71. Do you all define Service networking in the same way?
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72. What is the scope of Service networking?
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73. What are the dynamics of the communication plan?
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74. What gets examined?
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75. Are task requirements clearly defined?
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76. What scope do you want your strategy to cover?
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77. Does the scope remain the same?
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78. What system do you use for gathering Service networking information?
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79. Who is gathering information?
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80. Are different versions of process maps needed to account for the different types of inputs?
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81. Are approval levels defined for contracts and supplements to contracts?
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82. Will a Service networking production readiness review be required?
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83. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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84. How does the Service networking manager ensure against scope creep?
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85. How would you define Service networking leadership?
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86. Are resources adequate for the scope?
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87. What are the record-keeping requirements of Service networking activities?
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88. Are there different segments of customers?
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89. Who is gathering Service networking information?
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90. Has a Service networking requirement not been met?
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91. Have specific policy objectives been defined?
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92. How will variation in the actual durations of each activity be dealt with to ensure that the expected Service networking results are met?
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93. What are the requirements for audit information?
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94. How do you gather requirements?
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95. How do you manage unclear Service networking requirements?
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96. What defines best in class?
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97. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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98. Are there any constraints known that bear on the ability to perform Service networking work? How is the team addressing them?
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99. Scope of sensitive information?
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100. Why are you doing Service networking and what is the scope?
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101. What information do you gather?
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102. The political context: who holds power?
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103. What is in scope?
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104. What are (control) requirements for Service networking Information?
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105. How do you gather Service networking requirements?
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106. In what way can you redefine the criteria of choice clients have in your category in your favor?
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107. What is the definition of Service networking excellence?
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108. What is the worst case scenario?
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109. Is Service networking currently on schedule according to the plan?
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110. Does the team have regular meetings?
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111. What are the Service networking use cases?
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112. What are the rough order estimates on cost savings/opportunities that Service networking brings?
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113. What Service networking requirements should be gathered?
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114. Is there a clear Service networking case definition?
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115. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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116. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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117. How have you defined all Service networking requirements first?
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118. What are the core elements of the Service networking business case?
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119. Is the work to date meeting requirements?
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120. What happens if Service networking’s scope changes?
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121. Who approved the Service networking scope?
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122. How did the Service networking manager receive input to the development of a Service networking improvement plan and the estimated completion dates/times of each activity?