Fault Isolation A Complete Guide - 2020 Edition. Gerardus Blokdyk

Fault Isolation A Complete Guide - 2020 Edition - Gerardus Blokdyk


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      72. How would you define Fault isolation leadership?

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      73. Will a Fault isolation production readiness review be required?

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      74. What defines best in class?

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      75. What are the compelling stakeholder reasons for embarking on Fault isolation?

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      76. What is the definition of Fault isolation excellence?

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      77. Are there different segments of customers?

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      78. How often are the team meetings?

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      79. What is the scope of Fault isolation?

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      80. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      81. How do you hand over Fault isolation context?

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      82. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      83. How do you keep key subject matter experts in the loop?

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      84. What key stakeholder process output measure(s) does Fault isolation leverage and how?

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      85. Has everyone on the team, including the team leaders, been properly trained?

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      86. How do you gather Fault isolation requirements?

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      87. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      88. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      89. How will the Fault isolation team and the group measure complete success of Fault isolation?

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      90. How do you manage scope?

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      91. Has a high-level ‘as is’ process map been completed, verified and validated?

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      92. What is in the scope and what is not in scope?

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      93. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      94. Are all requirements met?

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      95. What is out-of-scope initially?

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      96. What critical content must be communicated – who, what, when, where, and how?

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      97. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      98. How is the team tracking and documenting its work?

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      99. What is in scope?

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      100. What system do you use for gathering Fault isolation information?

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      101. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      102. Has your scope been defined?

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      103. Will team members perform Fault isolation work when assigned and in a timely fashion?

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      104. What is the scope of the Fault isolation work?

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      105. Scope of sensitive information?

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      106. How do you catch Fault isolation definition inconsistencies?

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      107. Is the work to date meeting requirements?

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      108. Have all basic functions of Fault isolation been defined?

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      109. Is special Fault isolation user knowledge required?

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      110. What is the context?

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      111. What are the Fault isolation tasks and definitions?

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      112. What sort of initial information to gather?

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      113. What scope to assess?

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      114. Are different versions of process maps needed to account for the different types of inputs?

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      115. What customer feedback methods were used to solicit their input?

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      116. Why are you doing Fault isolation and what is the scope?

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      117. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      118. What baselines are required to be defined and managed?

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      119. Is there any additional Fault isolation definition of success?

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      120. What was the context?

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      121. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      122. Has the direction changed at all during the course of Fault isolation? If so, when did it change and why?

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      123. How do you build the right business case?

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      124. The political context: who holds power?

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      125. Have all of the relationships been defined properly?

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      126. Has a Fault isolation requirement not been met?

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      127. How did the Fault isolation manager receive input to the development of a Fault isolation improvement plan and the estimated completion dates/times of each activity?

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