Health Systems Research A Complete Guide - 2020 Edition. Gerardus Blokdyk

Health Systems Research A Complete Guide - 2020 Edition - Gerardus Blokdyk


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there a critical path to deliver Health systems research results?

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      64. What scope to assess?

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      65. What was the context?

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      66. Are accountability and ownership for Health systems research clearly defined?

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      67. What defines best in class?

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      68. What is in scope?

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      69. How do you gather Health systems research requirements?

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      70. Have all of the relationships been defined properly?

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      71. Is it clearly defined in and to your organization what you do?

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      72. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      73. Has a Health systems research requirement not been met?

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      74. Who are the Health systems research improvement team members, including Management Leads and Coaches?

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      75. Is the Health systems research scope complete and appropriately sized?

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      76. Has a project plan, Gantt chart, or similar been developed/completed?

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      77. What sort of initial information to gather?

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      78. How do you manage scope?

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      79. Is the scope of Health systems research defined?

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      80. Will a Health systems research production readiness review be required?

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      81. Are all requirements met?

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      82. How do you think the partners involved in Health systems research would have defined success?

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      83. Have specific policy objectives been defined?

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      84. Is Health systems research currently on schedule according to the plan?

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      85. Are there different segments of customers?

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      86. Has your scope been defined?

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      87. What sources do you use to gather information for a Health systems research study?

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      88. How do you build the right business case?

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      89. Why are you doing Health systems research and what is the scope?

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      90. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      91. How does the Health systems research manager ensure against scope creep?

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      92. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      93. What are the dynamics of the communication plan?

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      94. What intelligence can you gather?

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      95. What is the context?

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      96. What would be the goal or target for a Health systems research’s improvement team?

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      97. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      98. What information do you gather?

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      99. What are the Health systems research tasks and definitions?

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      100. What is the definition of Health systems research excellence?

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      101. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      102. Has/have the customer(s) been identified?

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      103. What key stakeholder process output measure(s) does Health systems research leverage and how?

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      104. How did the Health systems research manager receive input to the development of a Health systems research improvement plan and the estimated completion dates/times of each activity?

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      105. What is out-of-scope initially?

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      106. Scope of sensitive information?

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      107. Is Health systems research linked to key stakeholder goals and objectives?

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      108. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      109. What are the compelling stakeholder reasons for embarking on Health systems research?

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      110. Is the work to date meeting requirements?

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      111. Are required metrics defined, what are they?

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      112. What is the scope of the Health systems research effort?

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      113. Has a team charter been developed and communicated?

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      114. What happens if Health systems research’s scope changes?

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      115. Where can you gather more information?

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      116. Are approval levels defined for contracts and supplements to contracts?

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      117. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      118. How do you hand over Health systems research context?

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      119. Is there a completed SIPOC representation,


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