Social Mobility A Complete Guide - 2020 Edition. Gerardus Blokdyk
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69. What are the rough order estimates on cost savings/opportunities that Social mobility brings?
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70. How do you manage scope?
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71. Do you all define Social mobility in the same way?
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72. Are there different segments of customers?
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73. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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74. Who are the Social mobility improvement team members, including Management Leads and Coaches?
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75. What are the Social mobility tasks and definitions?
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76. Are roles and responsibilities formally defined?
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77. Who is gathering Social mobility information?
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78. Are all requirements met?
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79. Is the work to date meeting requirements?
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80. Scope of sensitive information?
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81. Is scope creep really all bad news?
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82. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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83. What defines best in class?
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84. What is the scope of the Social mobility work?
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85. Are task requirements clearly defined?
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86. What is out-of-scope initially?
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87. What customer feedback methods were used to solicit their input?
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88. How is the team tracking and documenting its work?
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89. What critical content must be communicated – who, what, when, where, and how?
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90. Do you have a Social mobility success story or case study ready to tell and share?
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91. How do you gather requirements?
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92. Is Social mobility currently on schedule according to the plan?
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93. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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94. How do you manage unclear Social mobility requirements?
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95. What information should you gather?
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96. How do you gather Social mobility requirements?
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97. Is there any additional Social mobility definition of success?
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98. Will a Social mobility production readiness review be required?
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99. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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100. How and when will the baselines be defined?
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101. Is the scope of Social mobility defined?
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102. How does the Social mobility manager ensure against scope creep?
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103. What is the scope of the Social mobility effort?
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104. What is a worst-case scenario for losses?
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105. Who approved the Social mobility scope?
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106. What are (control) requirements for Social mobility Information?
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107. Has a project plan, Gantt chart, or similar been developed/completed?
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108. What are the compelling stakeholder reasons for embarking on Social mobility?
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109. Is Social mobility required?
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110. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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111. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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112. How do you hand over Social mobility context?
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113. Has a high-level ‘as is’ process map been completed, verified and validated?
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114. How was the ‘as is’ process map developed, reviewed, verified and validated?
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115. How often are the team meetings?
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116. How would you define the culture at your organization, how susceptible is it to Social mobility changes?
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117. When are meeting minutes sent out? Who is on the distribution list?
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118. Have specific policy objectives been defined?
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119. Has everyone on the team, including the team leaders, been properly trained?
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120. What key stakeholder process output measure(s) does Social mobility leverage and how?
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121. Does the team have regular meetings?
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122. Has the Social mobility work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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123. Do you have organizational privacy requirements?
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124. What Social mobility requirements should be gathered?
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125. Have all basic functions of Social mobility