Computer Based Training A Complete Guide - 2020 Edition. Gerardus Blokdyk
a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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127. Are there different segments of customers?
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128. How did the Computer Based Training manager receive input to the development of a Computer Based Training improvement plan and the estimated completion dates/times of each activity?
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129. Has everyone on the team, including the team leaders, been properly trained?
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130. What defines best in class?
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131. What baselines are required to be defined and managed?
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132. Who is gathering information?
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133. How can the value of Computer Based Training be defined?
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134. Has a project plan, Gantt chart, or similar been developed/completed?
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135. Have specific policy objectives been defined?
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136. How does the Computer Based Training manager ensure against scope creep?
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137. How do you think the partners involved in Computer Based Training would have defined success?
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138. Has a team charter been developed and communicated?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Computer Based Training Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is the Computer Based Training business impact?
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2. What are the Computer Based Training investment costs?
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3. Which measures and indicators matter?
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4. What harm might be caused?
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5. What is your Computer Based Training quality cost segregation study?
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6. How do you aggregate measures across priorities?
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7. How can you reduce the costs of obtaining inputs?
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8. What causes investor action?
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9. Who pays the cost?
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10. How much does it cost?
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11. Are Computer Based Training vulnerabilities categorized and prioritized?
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12. What causes innovation to fail or succeed in your organization?
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13. Do the benefits outweigh the costs?
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14. Are there any easy-to-implement alternatives to Computer Based Training? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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15. Why do you expend time and effort to implement measurement, for whom?
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16. What does losing customers cost your organization?
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17. How will your organization measure success?
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18. Did you tackle the cause or the symptom?
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19. Among the Computer Based Training product and service cost to be estimated, which is considered hardest to estimate?
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20. Is the cost worth the Computer Based Training effort ?
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21. What is measured? Why?
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22. How will costs be allocated?
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23. Have design-to-cost goals been established?
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24. What are the costs and benefits?
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25. How do you verify performance?
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26. What drives O&M cost?
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27. What do you measure and why?
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28. What are the estimated costs of proposed changes?
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29. What are the costs of reform?
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30. How can you reduce costs?
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31. What are the strategic priorities for this year?
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32. Are the measurements objective?
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33. Do you have an issue in getting priority?
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34. Are you able to realize any cost savings?
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35. How can you manage cost down?
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36. What would be a real cause for concern?
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37. How do you control the overall costs of your work processes?
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38. What are the current costs of the Computer Based Training process?
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39. Was a business case (cost/benefit) developed?
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40. How will you measure your Computer Based Training effectiveness?
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41. What could cause delays in the schedule?
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42. How will success